replacement goods

[barker967]

I received this emal a few days ago:
[I][Unfortunately we are unable to provide a direct replacement for the faulty board
returned under RMA 133615,

Please take a look at the website and select a similar board that you would be
willing to accept once we have confirmed your selection then we can ship the
replacement goods ASAP,

Best Regards


Scan Computers

/I]

The board that blew was an msi k8neo platinum s754, now i had to buy a replacemnt for thif myself and there is no point in chooseing another s754 board (also originally it cost £70 and they do not cost anywhere near that now). Could i replace it instead with this http://www.scan.co.uk/Products/Produ...oductID=405139 in the same price bracket.

Also, how do you order it as a free of charge replacement online, i cant see anything in my account to do this.

Many thanks
Ben.

[barker967]

Some input on this would be greatly appreciated, would like to get the replacement asap, may upgrade my system sooner than expected.

[Lee H]

The best advice I can give is to ask this question to the returns department Here and they can then advise you regarding this.

Best Regards,

[barker967]

Done that, thanks for the advice.

[Lee H]

In regards to the free delivery - if you read the guide Steve did it should assist you in activating it

The link is http://www.hexus.net/content/item.php?item=1482

If you have any issues, let us know and we'll try to assist you further.

[barker967]

The delivery should be free anyway as its going to be a replacement item, i doubt i qualify for the free delivery on normal items as i dont post often enough.