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Thread: Order question

  1. #1
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    • d3fiant's system
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    Order question

    placed an order for a SATA DVDRW with expected delivery date of today (20/12) but oder still not saying picked let alone dispatched. A friend placed an order, also for a SATA DVDRW, an hour or so after me yet he has received comfirmation of dispatch. I know its xmas and ur busy, just wondered why a later order has a better update

    Thanks

  2. #2
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    • d3fiant's system
      • Motherboard:
      • GB X58A-UDR3 FB11
      • CPU:
      • Core i7 950
      • Memory:
      • Corsair 12GB DDR3 1600
      • Storage:
      • 2x 120GB OCZ Agility SSD + 500GB SP F3
      • Graphics card(s):
      • GB Windforce GTX670 2GB
      • PSU:
      • 850W Akasa
      • Case:
      • Fractal R3
      • Operating System:
      • Windows 7 x64 HP Retail
      • Monitor(s):
      • 24" 1920x1080 Iiyama LED
      • Internet:
      • 60MB VM
    mmmm, now my drive is showing as out of stock, when I ordered it was instock. Can I change the order to the Samsung SH-S183A/BEBN Black SATA 18x18 ±R Dual Layer DVDRW Writer OEM UK inc Nero 6.x, which was out of stock and is now back in stock. I know I wont get it before xmas now but if u could change the order it would be appreciated

    Thanks again

  3. #3
    Moderator DavidM's Avatar
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    Your query has been passed to the Customer Services team, who will deal with this as soon as they can.

  4. #4
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    Not rubbing it in D3fiant but I have now received mine. That does seem strange that mine has arrived and you ordered before me.

  5. #5
    Moderator DavidM's Avatar
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    You've received a reply to the original query - but i've also sent you a PM on this as well.

  6. #6
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    • d3fiant's system
      • Motherboard:
      • GB X58A-UDR3 FB11
      • CPU:
      • Core i7 950
      • Memory:
      • Corsair 12GB DDR3 1600
      • Storage:
      • 2x 120GB OCZ Agility SSD + 500GB SP F3
      • Graphics card(s):
      • GB Windforce GTX670 2GB
      • PSU:
      • 850W Akasa
      • Case:
      • Fractal R3
      • Operating System:
      • Windows 7 x64 HP Retail
      • Monitor(s):
      • 24" 1920x1080 Iiyama LED
      • Internet:
      • 60MB VM
    Thanks David, looks like this one is my fault so hands up on my part, would have been nice to be told when the order was placed but hell its crimbo, ur a busy bunch

  7. #7
    Retail Sales Manager Chris P's Avatar
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    d3fiant

    I can confirm your order shipped last night for delivery today on a 9am - 5.30 pm service via City Link.

    Merry Christmas

  8. #8
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    • d3fiant's system
      • Motherboard:
      • GB X58A-UDR3 FB11
      • CPU:
      • Core i7 950
      • Memory:
      • Corsair 12GB DDR3 1600
      • Storage:
      • 2x 120GB OCZ Agility SSD + 500GB SP F3
      • Graphics card(s):
      • GB Windforce GTX670 2GB
      • PSU:
      • 850W Akasa
      • Case:
      • Fractal R3
      • Operating System:
      • Windows 7 x64 HP Retail
      • Monitor(s):
      • 24" 1920x1080 Iiyama LED
      • Internet:
      • 60MB VM
    Quote Originally Posted by ChrisP View Post
    d3fiant

    I can confirm your order shipped last night for delivery today on a 9am - 5.30 pm service via City Link.

    Merry Christmas
    ChrisP

    I can confirm my order arrived promptly at 08:03, thanks fella

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