RMA request

[Andeh13]

I order a Sharkoon Majestic 5.1 headset from you back in august. A few weeks after i took delivery of it hairline cracks(they grew) started to appear around all 4 of the screw holes on the back of the USB control box. I reported this to scan, however, because i had just started uni and had a lot on my mind, requested the RMA to be postponed till Christmas when id have more free time to get it sorted. This, i was told, wouldnt be a problem.

Is it possible for me to get an RMA number so i can get it sorted, ill PM all my details on request.

Many thanks.

[DavidM]

Please log your details on the RMA section here:
http://web6.scan.co.uk/Support/index.asp - and it will be dealt with as soon as we can.

[wesleyaldred]

Can you please PM me your invoice number.

[Andeh13]

PM sent, thanks a lot.

This was my orginial thread, reporting the problem back in Aug/Sept - soon after i took delivery:

http://forums.hexus.net/showthread.p...on+5.1+headset

[wesleyaldred]

andehh,

Please see my PM's and details of the RMA issued back in December.

[Andeh13]

Many thanks guys, found all the RMA e-mails, and Ill be shipping the headset out today/tomorrow.