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Thread: Question about 'Pre-Order' status of items

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    Question about 'Pre-Order' status of items

    I made an order with Scan on the 12th of January, when i place my order, 1 of the items was out of stock so I paid whilst that was on pre-order status, the expected delivery date was the 15/01/07, and sure enough, today I looked on the site at that item (Leadtek DTV1000) and it is in stock.

    But whilst checking on other items (Saitek Eclipse 2 and Corsair HX620) I had bought, they were now out-of-stock.. Does this mean that there are NONE in your warehouse, or are items that people have paid for held on a seperate database, meaning you have none available to sell, but that you have X amount still in the warehouse awaiting picking/despatch to people (such as me) who have bought them?

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    Retail Sales Manager Chris P's Avatar
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    Penix

    Please PM me the invoice number and I wil confirm the products have been allocated to your order

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    PM'd the invoice number, hopefully you can get back to me soon =) Thanks

    Hope it doesnt take too long for my order to arrive, the stuff I bought from other places has arrived and im eager to put my new comp together xD

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    I recieved an email at 18:04 saying that the 3rd stage has been complete, and that my order is picked and packaged, is someone able to confirm EVERYTHING is coming in this shipment, considering some of the items are marked out of stock on your site?

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    Moderator DavidM's Avatar
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    You can either check the tracking page on the website - or await your stage 4 confirmation email - for confirmation of the order leaving

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    Retail Sales Manager Chris P's Avatar
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    Penix

    I can confirm your order has shipped tonight and will be with you tomorrow 17th.

    E-mail confirmation will arrive shortly if not already.

    Best Regards

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    Quote Originally Posted by ChrisP View Post
    Penix

    I can confirm your order has shipped tonight and will be with you tomorrow 17th.

    E-mail confirmation will arrive shortly if not already.

    Best Regards
    Got the email, thanks for the added confirmation.

    Now to throw it all together..

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