Today I received a text from Vodafone kindly letting me know that they will now be charging me 20p/min for 0800 (a 100% increase) and a similar increase for 0845 numbers. A synopsis of the recorded message I listened to is below;
1st Sept 2008 changes to price plan non standard calls.
0500, 0800 0808 0845 20p/min
0871 0844 35p min
min call charge 15p
I'm far from happy about these changes - particularly the 0800 number increase as my work teleconference line is an 0800 and when working remotely I have to pay for the call.
I understand that they can make alterations to the price plan but I am also pretty sure that I can reject the changes they made to the contract and cancel the agreement, leave and not pay any early termination fee. Vodafone did not accept my argument even though I am now disadvantaged by the changes they made to the contract.
Anyone have experience or know what my options are here? Any help appreciated