I'm using a program at work that doesn't want to work, typically its one of those ones that works one day and then not the next. so i've been trying to uninstall it and then reinstall a fresh. thing is a simple deletion of the program folder etc won't get rid of it as when I go to reinstall it helpfully tells me I already have the program...so, how can I remove all traces of a program including things like registration details so I can start from scratch and have the computer think its from scratch also...?