Missing service folder N299

[crowincage]

Hello,

after a electrical power outage in my street I discovered some strange problems with my N299. The problem adverts only to the Video service folder.
Cause I'm an Apple user I prefer to connect to the N299 via the afp protokoll and after I booted the N299 again I wasn't able to connect the Video folder and get the message that the drive couldn't be activated. So I tried to connect via FTP and I recognized that the Video folder wasn't there.
After using the disk check utility of the web interface the Video folder appears again and I could connect via the afp protokoll but the content was empty. Tried the same via smb and the content was there. I also could connect e.g. to the iTunes folder without any problems with afp - only the Video folder has the problem.
I thought maybe updating firmware from .24 to .28 version could resolve the problem - the same problem. After some efforts like reboot, change folder permissions etc the Video folder again disappeared - smb / afp / ftp couldn't see it.

Does anyone has an idea how to solve this problem?

Thanx to everyone

[Thecus - Yvon]

Dear Sir,

Please update to V1.00.34 and than try to load factory default, it is not working please sumit a ticket from http:\\esupport.thecus.com for us to verify for you.

http://www.thecus.com/Downloads/beta...FW_1.00.34.bin