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Thread: Oh no, not another complaint about Scan.....

  1. 19-01-2009, 12:09 PM #1
    mycarsavw
    mycarsavw is offline
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    Oh no, not another complaint about Scan.....

    ....nope!

    I placed an order on January 15th at 4pm and received the Stage 1 and Stage 2 emails by 4:15pm with a projected delivery date of January 19th.

    At 7pm I got my first ever "Delayed order notification". I wasn't as bothered as some of the Scan customers because I still had some cable to order before I could get on with the installation.

    At 10am on January 16th I received the Stage 3 and Stage 4 emails. For an order that was delayed at 7pm, I'm now getting confirmation of despatch with the delivery date the same as before. I checked the attached txt file and saw that nothing was missing and a new item had been added, something I'm sure I didn't order.

    At 8:45am today the doorphone at work goes, it's City Link with my Scan parcel - both the parcel and invoice are marked as urgent.

    I've just finally broken into the box and everything I ordered is there along with a Skype speaker thingummy.

    Once again, thanks Scan (and the Man Who (s)Can!)
    |Kata: "Read title as 'fisting'. Not sure why I clicked. Relieved, really."|
    |TAKTAK: "It was so small that mine wouldn't fit into it"|
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  2. Received thanks from:

    wesleyaldred (05-03-2009)
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