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Thread: Old School - KT7A Raid USB Problem - Help Required

  1. #1
    HEXUS.Metal Knoxville's Avatar
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    Old School - KT7A Raid USB Problem - Help Required

    A friend of mine has given me his computer to fix a problem he's been having with his webcam (the cam in question is a labtech "webcam plus").

    After 5/10 minutes of use the computer freezes and then shows a blue screen with a "BUG_CODE_USBDRIVER" error, I've not encountered this before but I installed the SP2 service pack, Directx 9 (the webcam requires it apparently for some reason best known to labtech) and the Abit usb filter patch which according to a few of the forum posts I've read should've gone some way to fixing the problem.

    Its fixed absoloutly nothing and the computer still hangs after 5/10 minutes of webcam use so I'm at a loss, its been a very long time since I've used anything with a KT7 board let alone attempted to fix one, I was hoping you guys might be able to help.

  2. #2
    ABIT UK ABIT Sean's Avatar
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    Does this problem just occur when using that webcam or does it crash with all usb devices?

  3. #3
    HEXUS.Metal Knoxville's Avatar
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    • Knoxville's system
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      • Intel i7 920
      • Memory:
      • 2GB DDR3
      • Storage:
      • 1TB
      • Graphics card(s):
      • ATi HD3450
      • PSU:
      • Generic
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      • Operating System:
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      • 24" LG LCD
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    Quote Originally Posted by ABIT Sean
    Does this problem just occur when using that webcam or does it crash with all usb devices?
    I havn't tried another usb device with it yet, although he has had trouble getting his usb printer and scanner to work in the past.

    *cheers for moving this to the correct area btw whoevers responsible, I've lost track of just how many forums there are here*

  4. #4
    HEXUS.timelord. Zak33's Avatar
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    is it XP?

    Quote Originally Posted by Advice Trinity by Knoxville
    "The second you aren't paying attention to the tool you're using, it will take your fingers from you. It does not know sympathy." |
    "If you don't gaffer it, it will gaffer you" | "Belt and braces"

  5. #5
    HEXUS.Metal Knoxville's Avatar
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    • Knoxville's system
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      • CPU:
      • Intel i7 920
      • Memory:
      • 2GB DDR3
      • Storage:
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      • Graphics card(s):
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      • PSU:
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    Quote Originally Posted by Zak33
    is it XP?
    Yeah, possibly the only legal copy of xp in the world, Its fully up to date with its updates now aswell.

  6. #6
    ABIT UK ABIT Sean's Avatar
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    I have been given some relevent information that may help with the problem.

    There are couple links will help to resolve the USB issue on KT133 chipset motherboard (KT7/KT7A).
    Microsoft support at http://support.microsoft.com/support.../Q240/0/75.asp

    VIA's USB Filter driver at http://www.via.com.tw/
    or http://www.viahardware.com/.

    Per customer's report, most recommendations from http://www.icrontic.com/faqs/kt7faq/kt7faq.htm help a lot as well.

    1. Enable an IRQ for USB in the BIOS
    2. Install VIA's USB Filter Driver
    3. Set "K7 CLK_CTL" as "default" instead of "optimal" in the "Advanced
    Chipset Features" submenu of the BIOS.
    This has no impact on performance and has solved the USB problem for most
    users.(This BIOS setting is not available in BIOS WW)
    4. Try setting "Enhance Chip Performance" on both enabled and disabled in
    SoftMenuIII of the BIOS.
    The USBMan has worked with two independent manufacturers and found that
    enabling this option resolves many USB problems on the KT7 series of boards
    - see his ABIT page for details.
    5. Make sure you have an adequate power supply (at least 300W)
    6. Try modifying your memory settings (slower or faster) - this has helped
    many people.
    7. Get better quality memory (several users have solved USB problems by
    replacing generic RAM with Crucial or Mushkin brands)
    8. Some users have reported v4.25 of the 4in1 drivers solved USB problems -
    see drivers section for link
    9. There is a known bug in the Universal Host Controller driver (Uhcd.sys)
    shipped with Windows 98SE that causes problems with the VIA chipset.
    Microsoft have a patch for this available at their support site under
    Q240075.
    10.Read the Microsoft Knowledge Base article entitled General USB
    Troubleshooting in Windows 98, Windows 98 Second Edition, and Windows Me.
    This includes many tips and links to several other related Knowledge Base
    articles.
    11.Try ticking "disable USB error detection" in Device Manager under Universal
    Serial Bus controllers, PCI to USB Universal Host Controller
    12.Does your USB device load on a port exceed the power handling capability of
    the onboard USB controller? This may be the case with devices such as USB
    cameras, in which case purchasing a powered USB hub would help.
    13.Problems often arise if you are trying to run your memory too aggressively
    - try relaxing your memory settings (see memory section). Try disabling
    Force 4-way Interleave and Enable DRAM 4k-Page Mode in SoftMenuIII

  7. #7
    HEXUS.Metal Knoxville's Avatar
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    • Knoxville's system
      • Motherboard:
      • Intel X58
      • CPU:
      • Intel i7 920
      • Memory:
      • 2GB DDR3
      • Storage:
      • 1TB
      • Graphics card(s):
      • ATi HD3450
      • PSU:
      • Generic
      • Case:
      • Cheap and nasty
      • Operating System:
      • Vista 64
      • Monitor(s):
      • 24" LG LCD
      • Internet:
      • Virgin Media 20mb
    Quote Originally Posted by ABIT Sean
    I have been given some relevent information that may help with the problem.

    There are couple links will help to resolve the USB issue on KT133 chipset motherboard (KT7/KT7A).
    Microsoft support at http://support.microsoft.com/support.../Q240/0/75.asp

    VIA's USB Filter driver at http://www.via.com.tw/
    or http://www.viahardware.com/.

    Per customer's report, most recommendations from http://www.icrontic.com/faqs/kt7faq/kt7faq.htm help a lot as well.

    1. Enable an IRQ for USB in the BIOS
    2. Install VIA's USB Filter Driver
    3. Set "K7 CLK_CTL" as "default" instead of "optimal" in the "Advanced
    Chipset Features" submenu of the BIOS.
    This has no impact on performance and has solved the USB problem for most
    users.(This BIOS setting is not available in BIOS WW)
    4. Try setting "Enhance Chip Performance" on both enabled and disabled in
    SoftMenuIII of the BIOS.
    The USBMan has worked with two independent manufacturers and found that
    enabling this option resolves many USB problems on the KT7 series of boards
    - see his ABIT page for details.
    5. Make sure you have an adequate power supply (at least 300W)
    6. Try modifying your memory settings (slower or faster) - this has helped
    many people.
    7. Get better quality memory (several users have solved USB problems by
    replacing generic RAM with Crucial or Mushkin brands)
    8. Some users have reported v4.25 of the 4in1 drivers solved USB problems -
    see drivers section for link
    9. There is a known bug in the Universal Host Controller driver (Uhcd.sys)
    shipped with Windows 98SE that causes problems with the VIA chipset.
    Microsoft have a patch for this available at their support site under
    Q240075.
    10.Read the Microsoft Knowledge Base article entitled General USB
    Troubleshooting in Windows 98, Windows 98 Second Edition, and Windows Me.
    This includes many tips and links to several other related Knowledge Base
    articles.
    11.Try ticking "disable USB error detection" in Device Manager under Universal
    Serial Bus controllers, PCI to USB Universal Host Controller
    12.Does your USB device load on a port exceed the power handling capability of
    the onboard USB controller? This may be the case with devices such as USB
    cameras, in which case purchasing a powered USB hub would help.
    13.Problems often arise if you are trying to run your memory too aggressively
    - try relaxing your memory settings (see memory section). Try disabling
    Force 4-way Interleave and Enable DRAM 4k-Page Mode in SoftMenuIII
    Thats awesome mate, I'm gonna download the relevant bits print that off and give it a go

  8. #8
    HEXUS.Metal Knoxville's Avatar
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    • Knoxville's system
      • Motherboard:
      • Intel X58
      • CPU:
      • Intel i7 920
      • Memory:
      • 2GB DDR3
      • Storage:
      • 1TB
      • Graphics card(s):
      • ATi HD3450
      • PSU:
      • Generic
      • Case:
      • Cheap and nasty
      • Operating System:
      • Vista 64
      • Monitor(s):
      • 24" LG LCD
      • Internet:
      • Virgin Media 20mb
    Greatness, problem solved

  9. #9
    HEXUS.timelord. Zak33's Avatar
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      • PSU:
      • Coolermaster 800w
      • Case:
      • Silverstone Fortress FT01
      • Operating System:
      • Win10
      • Internet:
      • Zen FTC uber speedy
    and it doesn't get happier....than a happpy Knoxxy

    now....pass him some fruit

    Quote Originally Posted by Advice Trinity by Knoxville
    "The second you aren't paying attention to the tool you're using, it will take your fingers from you. It does not know sympathy." |
    "If you don't gaffer it, it will gaffer you" | "Belt and braces"

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