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Thread: Gamertags/Live ID prob - help please so much thanky!!

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    Gamertags/Live ID prob - help please so much thanky!!

    Hey guys,

    Wondered if anyone can help.
    Right, i've got a XBox Live subscription on my XBox1. I've been using it for a long time etc.

    I want to transfer it to my XBOX360 for Street Fighter IV. I've tried recovering my Gamertag so I can get my Live membership and not pay for a new subscription.

    However, i keep getting this:
    "The windows live id isn't associated with gamertag"

    The email is correct as i'm still getting the renewal membership emails every year and the password is too.

    I've read about dormant accounts etc etc but i've no idea what's it all about.


    Can anyone help? really want to play online!!


    Thanks and love you long time.
    Steve

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    Re: Gamertags/Live ID prob - help please so much thanky!!

    Dormant accounts are if you havent used the email address/gamertag it can lock out after being inactive so long, get in touch with support, they should be able to help
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