online rights??

[no_numb]

Hi,
What can you do if you order from a site and they take your money but dont send the order? This happened with me and the website www.pc-x-treme.net. Just wondering what I can do.

Thanks in advance.

[MD]

If you have exasperated all options in trying to get the site to acknowledge that you have not got it then go to your credit card company and refuse the charge....

If you paid via worldpay then don't refuse the charge, just email them once more and say you are going to, as the charge back fee for WorldPay is astronomical....will kick them into action....as they also get a £10 fine minimum everytime a chargeback occurs.

m@

[no_numb]

also it was paid with nochex if that makes any difference??

[Zathras]

Contact your local trading standards. Phone number in your phone book.

[shiato storm]

take a very big book, the bible is the biggest I can think of, and hurl it at great velocity towards offender's heads...
oh and get in contact with trading standards...

[pumpman]

agree phone trading standards they will help you out make sure you have all the transaction details handy

[schrickvr6]

That site is a total scam as has been posted on these forums a few times in the past, he started off scamming on ebay then moved onto this, i remember sunbeam even had to make a statement to say they had absolutely nothing to do with the site, i just can't believe a few years down the line he's still there scamming from the same website.

[schrickvr6]

http://forums.hexus.net/showthread.p...pc-x-treme.net
http://forums.hexus.net/showthread.p...pc-x-treme.net