Page 1 of 2 12 LastLast
Results 1 to 16 of 21

Thread: Graphics card with decent warranty

  1. #1
    Senior Member
    Join Date
    Sep 2009
    Location
    Bolton
    Posts
    324
    Thanks
    6
    Thanked
    27 times in 23 posts
    • Syllopsium's system
      • Motherboard:
      • D975XBX2
      • CPU:
      • Q6700
      • Memory:
      • 8GB ECC DDR2 667
      • Storage:
      • 500GB
      • Graphics card(s):
      • 8800GTX and 7600GT - four monitors
      • PSU:
      • 600W Seasonic S12
      • Case:
      • Coolermaster Stacker
      • Operating System:
      • Vista x64, OpenBSD
      • Monitor(s):
      • 2 IBM C220p 22" CRT, one 17" VP730 TFT, one Zalman Trimon 19" 3D monitor
      • Internet:
      • 12Mb Be Internet

    Graphics card with decent warranty

    I'm looking to get a decent, fast ATI graphics card to replace my dead 8800GTX and need a decent warranty. What's a decent one at the moment that's with the manufacturer, and won't result in the possibility of only being given a partial refund if it's not possible to fix it in a year's time..?

    It looks like XFX isn't that good, Sapphire isn't great and Asus is ok? I'm thinking of a 6950..

    I do live very near Scan, but I'm a bit uncertain given some of the graphics cards RMAs that have gone on - hence looking for ones direct with the manufacturer
    Last edited by Syllopsium; 27-12-2010 at 03:52 AM.

  2. #2
    Senior Member
    Join Date
    Aug 2007
    Posts
    1,094
    Thanks
    11
    Thanked
    77 times in 75 posts
    • LuckyNV's system
      • Motherboard:
      • MSI GD65
      • CPU:
      • i5 750 w/ Thermalright Ultra120X
      • Memory:
      • 2x2GB DDR3-1600 Cas7
      • Storage:
      • 640GB.AAKS, 2xSamsung F1 1TB, 2xSamsung 64GB SLC SSD
      • Graphics card(s):
      • Sapphire HD6870 1GB
      • PSU:
      • Corsair HX620W
      • Case:
      • Coolermaster HAF-932
      • Operating System:
      • Windows 7 Pro 64bit
      • Monitor(s):
      • LG W2286L
      • Internet:
      • Be* Unlimited@21Mbps w/ Draytek 2710n

    Re: Graphics card with decent warranty

    Try MSI

  3. #3
    Registered+
    Join Date
    Dec 2010
    Posts
    20
    Thanks
    0
    Thanked
    3 times in 3 posts

    Re: Graphics card with decent warranty

    Well XFX have always been a good make for me.
    Plus they have a lifetime warranty.

    Otherwise MSI like the chap above said. Reliable make even if they do only sport a two year warranty.

  4. #4
    Member
    Join Date
    Apr 2008
    Location
    UK
    Posts
    136
    Thanks
    0
    Thanked
    3 times in 3 posts
    • 3DWizard's system
      • Motherboard:
      • Nforce 790i Ultra
      • CPU:
      • QX9770
      • Memory:
      • 4Gb OCZ
      • Storage:
      • 2 x Seagate 500Gb Sata
      • Graphics card(s):
      • 2 x XFX 8800 Ultra
      • PSU:
      • Coolermaster 1250 Watt
      • Case:
      • Coolermaster Cosmos RC1000
      • Monitor(s):
      • Dell 30 Inch

    Re: Graphics card with decent warranty

    Personally I would recommend XFX as I've never had any trouble with them or their products.

    But of course, it is personal preference. Shop around to see what deals you can find.

  5. #5
    HEXUS.social member Agent's Avatar
    Join Date
    Jul 2003
    Location
    Internet
    Posts
    19,183
    Thanks
    738
    Thanked
    1,613 times in 1,049 posts

    Re: Graphics card with decent warranty

    Sorry to the above guys, but avoid XFX the best you can. The number of dead XFX cards I've seen is scary.

    Almost every single XFX card I used over a period of about 2 years was RMAed at some point.

    Not sure if they are better these days, but once bitten and all that....
    Quote Originally Posted by Saracen View Post
    And by trying to force me to like small pants, they've alienated me.

  6. #6
    Member
    Join Date
    Apr 2008
    Location
    UK
    Posts
    136
    Thanks
    0
    Thanked
    3 times in 3 posts
    • 3DWizard's system
      • Motherboard:
      • Nforce 790i Ultra
      • CPU:
      • QX9770
      • Memory:
      • 4Gb OCZ
      • Storage:
      • 2 x Seagate 500Gb Sata
      • Graphics card(s):
      • 2 x XFX 8800 Ultra
      • PSU:
      • Coolermaster 1250 Watt
      • Case:
      • Coolermaster Cosmos RC1000
      • Monitor(s):
      • Dell 30 Inch

    Re: Graphics card with decent warranty

    As proved above at the end of the day it does seem to be personal preference and past experience. I guess if you did have continuous problems with one manufacturer it would make you think less of them, it makes sense really.

    But like I said, shop around to see what deals you can find.

  7. #7
    Pro Gamer ; )
    Join Date
    Aug 2003
    Location
    Swindon
    Posts
    793
    Thanks
    184
    Thanked
    8 times in 7 posts
    • malice19's system
      • Motherboard:
      • Asus Z170 Pro Gaming
      • CPU:
      • i5 6600k Skylake
      • Memory:
      • 16GB Corsair DDR4
      • Storage:
      • 3TB
      • Graphics card(s):
      • Nvidia MSI 970 GTX 4GB
      • PSU:
      • Corsair TX750 750W CMPSU-750TX
      • Case:
      • ANTEC 902 GAMERS CASE
      • Operating System:
      • Windows 10 Pro 64Bit
      • Monitor(s):
      • BenQ 24" FP241W
      • Internet:
      • 50MB

    Re: Graphics card with decent warranty

    Quote Originally Posted by Syllopsium View Post
    I'm looking to get a decent, fast ATI graphics card to replace my dead 8800GTX and need a decent warranty. What's a decent one at the moment that's with the manufacturer, and won't result in the possibility of only being given a partial refund if it's not possible to fix it in a year's time..?

    It looks like XFX isn't that good, Sapphire isn't great and Asus is ok? I'm thinking of a 6950..

    I do live very near Scan, but I'm a bit uncertain given some of the graphics cards RMAs that have gone on - hence looking for ones direct with the manufacturer
    Did you go for a AMD 6950 in the end? As would love to hear if you are having the same driver problems as i am having?
    http://forums.hexus.net/graphics-car...esponding.html

  8. #8
    Senior Member
    Join Date
    Mar 2009
    Posts
    320
    Thanks
    58
    Thanked
    33 times in 30 posts

    Re: Graphics card with decent warranty

    Isn't the shop just as important as the manufacturer? I got a powercolor 4870 and I don't think they even have customer support but novatech did all the repair/returns process for me - I never contacted the manufacturer at all.

  9. #9
    Senior Member
    Join Date
    Aug 2007
    Posts
    1,094
    Thanks
    11
    Thanked
    77 times in 75 posts
    • LuckyNV's system
      • Motherboard:
      • MSI GD65
      • CPU:
      • i5 750 w/ Thermalright Ultra120X
      • Memory:
      • 2x2GB DDR3-1600 Cas7
      • Storage:
      • 640GB.AAKS, 2xSamsung F1 1TB, 2xSamsung 64GB SLC SSD
      • Graphics card(s):
      • Sapphire HD6870 1GB
      • PSU:
      • Corsair HX620W
      • Case:
      • Coolermaster HAF-932
      • Operating System:
      • Windows 7 Pro 64bit
      • Monitor(s):
      • LG W2286L
      • Internet:
      • Be* Unlimited@21Mbps w/ Draytek 2710n

    Re: Graphics card with decent warranty

    Quote Originally Posted by lego batman View Post
    Isn't the shop just as important as the manufacturer? I got a powercolor 4870 and I don't think they even have customer support but novatech did all the repair/returns process for me - I never contacted the manufacturer at all.
    Some manufacturers will state that you will have a 2 year (or whatever) warranty with the retailer, and probably have very limited facilities to handle RMAs themselves, another manufacturer would be Inno3D/Force3D, but I imagine there would be a number of them.

  10. #10
    Senior Member
    Join Date
    Jun 2007
    Location
    Newcastle, England
    Posts
    684
    Thanks
    42
    Thanked
    8 times in 8 posts

    Re: Graphics card with decent warranty

    One thing to take into consideration is do they have a UK returns policy as the warranty means nowt if you have to send it back to an abroad address as it will cost a small fortune.

  11. #11
    Senior Member
    Join Date
    Feb 2007
    Location
    Grimsby, UK
    Posts
    456
    Thanks
    117
    Thanked
    75 times in 43 posts
    • Nelly.'s system
      • Memory:
      • Crucial 32GB 3600C16
      • Storage:
      • Samsung 980 Pro 500GB
      • Graphics card(s):
      • Nvidia GeForce RTX 3060 Ti Founders Edition
      • PSU:
      • Corsair HX 750 Modular PSU
      • Case:
      • Fractal Design Define S
      • Operating System:
      • Windows 10 64-Bit
      • Monitor(s):
      • NEC 24WMGX3 24" TFT
      • Internet:
      • 70GB Virgin Media Broadband

    Re: Graphics card with decent warranty

    Compiled a list, with abit of help via google etc, if you can add any comments positive or negative then I'll ammend the list accordingly.

    Not sure about other brands but I've done abit of research . . . . .

    Gigabyte - UK RMA Base - 3 Year Warranty. (Around 2 working days to sort out.)

    HIS - Hong Kong/China RMA Base - (OcUK are dealing with the warranty, even in the 2nd year, so should be no more than 3-5 working days.)

    KFA2 - UK RMA Base - 2 Year Warranty (Galaxy's Euro Brand - RMA Base used to be BFG's)

    MSI - UK RMA Base - 2 Year Warranty (Read forum threads - around 2 weeks RMA.)

    PNY - France RMA Base - 2 Year Warranty (Around 3 Working Days)

    EVGA - Germany RMA Base - 10 Year Warranty Only on some models (SC and F.T.W), other models 2 year Warranty (Around 2 weeks - possible graphics upgrade)

    Zotac - UK Phone Number - 5 Year Warranty registered with Zotac, otherwise 2 year Warranty. (Not sure how long RMA takes.)

    --------------------------------------------------------------

    Gainward - RMA via retailer only - 2 Year Warranty (Depends which retailer you bought it from as to the service you'll get.)

    Inno3D/Force3D - RMA via retailer only - 2 Year Warranty ((Depends which retailer you bought it from as to the service you'll get.)

    Palit - Hong Kong RMA Base - RMA via retailer only - 2 Year Warranty (Depends which retailer you bought it from as to the service you'll get.)

    Asus - ? ? ? RMA Base - 2-3 Year Warranty (Take's over 4 weeks for Graphics Card RMA) AVOID!

    PowerColor - Taiwan ? ? ? - 2 Year Warranty (Avoid like the plague, RMA seems to be non-existant for european customers!)

    XFX - UK RMA Base - 2 Year Warranty (XFX only have lifetime warranty in the USA - they have a UK RMA base but their customer support is really poor having read various forums, stay away from them for sure) AVOID!

    Sapphire - Hungary RMA Base - 2 Year Warranty (Take over 4 weeks upto 8 weeks!) AVOID!
    Last edited by Nelly.; 18-01-2011 at 09:29 PM. Reason: ammended list.

    ??? ??? Crucial 2x16GB 3600C16
    Nvidia GeForce RTX 3060 Ti Founders Edition Corsair HX 750 PSU
    Samsung 980 Pro 500GB Creative ZxR Thermalright Silver Arrow
    NEC 24WMGX3 24" TFT Fractal Design Define S Canon MP250

  12. Received thanks from:

    Agent (18-01-2011),Antagram (18-01-2011),LuckyNV (18-01-2011),Pob255 (18-01-2011)

  13. #12
    HEXUS.social member Agent's Avatar
    Join Date
    Jul 2003
    Location
    Internet
    Posts
    19,183
    Thanks
    738
    Thanked
    1,613 times in 1,049 posts

    Re: Graphics card with decent warranty

    Great post

    You can add PNY to that list. RMA to France, but only takes about 3 days. Very friendly CS and no messing about
    Quote Originally Posted by Saracen View Post
    And by trying to force me to like small pants, they've alienated me.

  14. #13
    Senior Member
    Join Date
    Aug 2007
    Posts
    1,094
    Thanks
    11
    Thanked
    77 times in 75 posts
    • LuckyNV's system
      • Motherboard:
      • MSI GD65
      • CPU:
      • i5 750 w/ Thermalright Ultra120X
      • Memory:
      • 2x2GB DDR3-1600 Cas7
      • Storage:
      • 640GB.AAKS, 2xSamsung F1 1TB, 2xSamsung 64GB SLC SSD
      • Graphics card(s):
      • Sapphire HD6870 1GB
      • PSU:
      • Corsair HX620W
      • Case:
      • Coolermaster HAF-932
      • Operating System:
      • Windows 7 Pro 64bit
      • Monitor(s):
      • LG W2286L
      • Internet:
      • Be* Unlimited@21Mbps w/ Draytek 2710n

    Re: Graphics card with decent warranty

    Seems like Gigabyte and MSI are the way to go for UK if you want to avoid paying much for Euro delivery costs.

    Also, Zotac (Nvidia) are a sister company of Sapphire (ATI), parent is PC Partner I think, but no idea if they share RMA facilities, certainly Zotac offers a far longer warranty length.

  15. #14
    Senior Member
    Join Date
    Feb 2007
    Location
    Grimsby, UK
    Posts
    456
    Thanks
    117
    Thanked
    75 times in 43 posts
    • Nelly.'s system
      • Memory:
      • Crucial 32GB 3600C16
      • Storage:
      • Samsung 980 Pro 500GB
      • Graphics card(s):
      • Nvidia GeForce RTX 3060 Ti Founders Edition
      • PSU:
      • Corsair HX 750 Modular PSU
      • Case:
      • Fractal Design Define S
      • Operating System:
      • Windows 10 64-Bit
      • Monitor(s):
      • NEC 24WMGX3 24" TFT
      • Internet:
      • 70GB Virgin Media Broadband

    Re: Graphics card with decent warranty

    Anyone know much about Inno3D, Gainward or Palit RMA? It look's like no one distributes Leadtek in the UK anymore so haven't included them.
    Quote Originally Posted by Agent View Post
    Great post

    You can add PNY to that list. RMA to France, but only takes about 3 days. Very friendly CS and no messing about
    Cool very good considering it's in France.
    Last edited by Nelly.; 18-01-2011 at 05:01 PM. Reason: added another brand.

    ??? ??? Crucial 2x16GB 3600C16
    Nvidia GeForce RTX 3060 Ti Founders Edition Corsair HX 750 PSU
    Samsung 980 Pro 500GB Creative ZxR Thermalright Silver Arrow
    NEC 24WMGX3 24" TFT Fractal Design Define S Canon MP250

  16. #15
    Senior Member Pob255's Avatar
    Join Date
    Apr 2007
    Location
    The land of Brum
    Posts
    10,128
    Thanks
    605
    Thanked
    1,220 times in 1,121 posts
    • Pob255's system
      • Motherboard:
      • Asus M5A99X EVO
      • CPU:
      • FX8350 & CM Hyper 212+
      • Memory:
      • 4 x 2gb Corsair Vengence 1600mhz cas9
      • Storage:
      • 512gb samsung SSD +1tb Samsung HDD
      • Graphics card(s):
      • EGVA GTX970
      • PSU:
      • Seasonic GX 650W
      • Case:
      • HAF 912+
      • Operating System:
      • W7 Pro
      • Monitor(s):
      • iiyama XB3270QS-B1 32" IPS 1440p

    Re: Graphics card with decent warranty

    Very nice list, here's a couple of changes/additions

    EVGA - Germany RMA Base - 10 Year Warranty Only on some models (SC and FTW), other models 2 year Warranty (Around 2 weeks - possible graphics upgrade)

    Palit / Gainward - RMA via retailer only, so depends who you bought it from as to the service you'll get.

    XFX - UK RMA Base - 2 Year Warranty (XFX only have lifetime warranty in the USA)
    (I definitly would NOT touch they have a UK RMA base but their customer support is really poor having read various forums, stay away from them for sure) AVOID!

  17. #16
    HEXUS.social member Agent's Avatar
    Join Date
    Jul 2003
    Location
    Internet
    Posts
    19,183
    Thanks
    738
    Thanked
    1,613 times in 1,049 posts

    Re: Graphics card with decent warranty

    I know multiple instances where people have been sent back faulty XFX cards after a RMA with them. With so many alternatives, it’s just not worth going with them.
    Quote Originally Posted by Saracen View Post
    And by trying to force me to like small pants, they've alienated me.

Page 1 of 2 12 LastLast

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. 3XS Extended System Warranty
    By Ben @ Scan in forum SCAN 3XS Systems - After Sales Support
    Replies: 0
    Last Post: 05-03-2009, 01:18 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •