games causing BSOD help??

[razer121]

erm well yes just that! but really heres whats going on, every time i first start up the pc and load a game, it crash's im unsure why, its a new build with a ati 3850 in it, psu is sufficent and brand new 500watt, it does only have 1gb of ram at the moment, dual core cpu running at 2ghz (p4 socket 775)

this is what windows tells me after i reboot the pc,

Files that help describe the problem:
C:\Windows\Minidump\Mini050810-02.dmp
C:\Users\Luke\AppData\Local\Temp\WER-61043-0.sysdata.xml
C:\Users\Luke\AppData\Local\Temp\WERF804.tmp.version.txt


Additional information about the problem:
BCCode: 116
BCP1: 83E62510
BCP2: 85F62006
BCP3: 00000000
BCP4: 00000002
OS Version: 6_0_6001
Service Pack: 1_0
Product: 256_1

help

[Paul Adams]

Additional information about the problem:
BCCode: 116
BCP1: 83E62510
BCP2: 85F62006
BCP3: 00000000
BCP4: 00000002
OS Version: 6_0_6001
Service Pack: 1_0
Product: 256_1

STOP 0x116 = VIDEO_TDR_FAILURE
"This indicates that an attempt to reset the display driver and recover from a timeout failed."

First thing to check is whether ATI/AMD has a later version of the display driver, or if there are known issues with the verison you are currently on.


Also, you are running Vista SP1, it would also be worthwhile considering putting SP2 on as it has been out for quite a while now.


If you have anything overclocked then it would also be wise to return to stock levels to see if it improves stability.

[razer121]

man thanks, erm its the most up to date driver for the video card...ive never really used ati gpus so have no idea how they work when it comes to there drivers, it seems so confusing! im going to go download SP2 now...

[razer121]

its not worked...and i cannot find anouther driver anywhere!

[Terbinator]

What are the components exactly ?

[razer121]

erm,

foxcon mobo
p4 dual core socket 775
250gb hdd
ati radeon hd 3850
1gb ram
dvd-rw drive
500watt psu

ive just installed some older drivers which i managed to find....hoping they work!

[Paul Adams]

What brand & model is the PSU?
The "no-name" brand PSUs sometimes have a reputation of not providing a steady voltage, so the stated peak wattage is made irrelevant.

If the symtoms or frequency of the problem don't change with different drivers, I would be thinking:
- problem with the graphics card
- problem with the power fed to the graphics card
- overheating

[razer121]

well at the moment its a be quiet psu, ive got a corsair 750 tx to go into it i just havent gotten round to putting it in lol, the gpu is not overheating thats for sure! (side of case is of) ive installed the new drivers which seem to have helped alot, will have to get the new psu in there asap and see if that helps aswell

[Terbinator]

Maybe try running Memtest to see if the RAM is fine. Also could it be the case that the hot P4 is overheating ?

[razer121]

hm, its not hot to the touch (the heatsink) i mean granted it gets warm but not to warm that you cannot touch it, also ran mem test and all came back fine, im pretty sure its the gpu drivers TBH i just wish i could pinpoint the problem!

[watercooled]

Check CPU temps with software - heatsink surface temperature isn't very accurate especially if the heatsink is loose or something.

[razer121]

got it, althought the pc is not here right now i can do it tomoz

[razer121]

cpu temps are ok, im going to be getting the pc brought back to mine so i can run some real hardcore tests on it, i cant get it to force a BSOD though...it will just do it randomly in game...what could cause this??

[watercooled]

If benchmarking doesn't cause BSODs then I'd be looking towards either the drivers or the games themselves. How many games does it happen with? If it's more than one then try completely removing GPU drivers with something like this then reinstalling the latest drivers from here or if it's just the one then try reinstalling the game.

[razer121]

well ive not tryed driver cleaner but it is happening with all the games, the stop error that the blue screen is giving, does that just indicate the drivers failing?? or anything else?

[Paul Adams]

well ive not tryed driver cleaner but it is happening with all the games, the stop error that the blue screen is giving, does that just indicate the drivers failing?? or anything else?

Unfortunately the best that can be determined is that the STOP is caused by the display driver, but whether this is a purely software issue with the driver itself, or is caused by an underlying problem with the card (or slot it is plugged into) when under stress is impossible to determine.

User-mode processes can't cause bugchecks, so the games themselves are just creating the load that is provoking the problem down in the driver (hence why almost any game can trigger the issue).

If the STOP code is consistent then it means the issue is definitely isolated to that driver, device or the bus it is connected to - i.e. it's not a general CPU, RAM or disk issue.