Read more.Francisco Garcia, from the US state of Georgia, is suing Microsoft for consumer fraud after receiving a $35 overdraft fee on his debit card following a subscription to Xbox live which he claims he didn't authorise.
Read more.Francisco Garcia, from the US state of Georgia, is suing Microsoft for consumer fraud after receiving a $35 overdraft fee on his debit card following a subscription to Xbox live which he claims he didn't authorise.
Ahh, the sweet smell of frivolity!
Microsoft should just give him his $35, as knowing the US legal system he'll probably end up with millions in damages if it goes to trial.
Although I think the Xbox Live service is great I too have several reservations for using any type of credit card or debit card to renew the subscription.
1) Microsoft have no way of removing the credit/debit cards
2) The server keeps all the details on file therefore for example I have my credit card register to my Live account - for anyone to purchase anything it really should ask them to confirm the CVV number for the card being used however it doesnt and all purchases all you need to do is click a to confirm
A couple of months ago I left my xbox signed into the Live service on the Dashboard and went into the kitchen to make a brew, when i came back I noticed that my son (whos 18 months old) was sat with the xbox controller in his hands (Mrs was in the room with him at the time) .... a few clicks of the button later and he managed to purchase Luxor .... wouldnt mind but the game is pants
I phoned Microsoft and told them that I wanted the card details removing and was advised that the best solution as they cant remove details would be to turn auto sign in of the profile off and sign out when I wasnt near the console .... WTF
when are people going to take responsibility for their actions?
If my child used my credit card to pay for something, I'd be getting them to pay me back, not suing the company who took the money. what a waste of time!
It irks me that society is heading in this direction.
mycarsavw (15-11-2007)
I agree. Carlh, you should pursue your 18 month old son for reimbursement
I wish XBox Live would accept my credit card!!
After 4 phone calls between Microsoft and Egg it transpires that Microsoft are not even trying to authorise my CC and they cannot tell me why......
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