You may have seen serveral threads (sorry for another) on this and probably other forums concerning Plusnets weasly approach to "making the broadband experience better" by introducing caps and throttling things like peer to peer.![]()
If like me you thought you were getting an uncapped, and again like me a premium contention service when you joined only to recently find out that no, if Plusnet want to change their T&C's its fine. Also if you want to leave the aforementioned uncapped (now capped) premium contention (throttled) service you have to pay them for the pleasure![]()
What I want people to do is to open a customer service issue ticket thing with them and at every opportunity complain about the service they offer and the changing of the T&C's. In fact can someone come up with a stonking standard response that we can all use? Also to never close this ticket but leave it opened so that they have all these unsatified customer queries clogging their service that go on and on...... by adding to it continually so that every response states you are unhappy with their service.
We might just get them to either lets us go or maybe force some sort of change?
I think the standard letter should mention:
Until previously they openly advertised as uncapped plus premium
The way the internet is changin with video on demand etc
Finally that they are total retards that think being miserly and not buying usage is okay as long as they shaft their users and tell them its for the benefit of everyone![]()
Anyone think of anything else?


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