Results 1 to 3 of 3

Thread: gfx RMA issue

  1. #1
    Join Date
    Apr 2009
    0 times in 0 posts

    gfx RMA issue

    i recently bought a powercolor hd3850 from scan from its today only section, it came sealed and new but after using it for a month i noticed i would get red/blue lines flickering across the screen and the only way to get rid of them was to restart the pc. it happened mostly after the pc was asleep/screen saver but would sometimes flicker and glitch as soon as i turned it on.

    i called them up and they said that because the gfx card has been discontinued they could only offer me a refund, the problem is i want a replacement because im not going to be able to find a gaming gfx for that price. is there some law that forces them to replace the gfx with something similar from the same brand?

    any help will be much appreciated, thank you

  2. #2
    Admin (Ret'd)
    Join Date
    Jul 2003
    3,208 times in 2,281 posts

    Re: gfx RMA issue

    Quote Originally Posted by tundraa View Post
    ..... is there some law that forces them to replace the gfx with something similar from the same brand?
    Afraid not, no .... IMHO, of course.

    You're entitled to require either a repair or replacement provided it is not disproportionately expensive. It may be that you can agree something as an alternative, if they are willing, and it's certainly worth asking, but I'm not aware of anything that would allow you to insist on it, especially if a refund was offered, and I'm of the opinion that no such right exists.

  3. Received thanks from:

    tundraa (27-01-2010)

  4. #3
    Not a good person scaryjim's Avatar
    Join Date
    Jan 2009
    2,255 times in 1,855 posts
    • scaryjim's system
      • Motherboard:
      • Dell Inspiron
      • CPU:
      • Core i5 8250U
      • Memory:
      • 1x 8GB DDR4 2400
      • Storage:
      • 128GB M.2 SSD + 1TB HDD
      • Graphics card(s):
      • Radeon R5 230
      • PSU:
      • Battery/Dell brick
      • Case:
      • Dell Inspiron 5570
      • Operating System:
      • Windows 10
      • Monitor(s):
      • 15" 1080p laptop panel

    Re: gfx RMA issue

    As Saracen says, it's up to the retailer. This Guide to the Sale Of Goods Act is a good place to start.

  5. Received thanks from:

    tundraa (27-01-2010)

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. Radeon HD 3870X2 RMA
    By Wills in forum
    Replies: 30
    Last Post: 11-10-2008, 09:53 PM
  2. Cat ate my graphics box - RMA help please
    By websemantic in forum
    Replies: 27
    Last Post: 22-07-2008, 06:27 PM
  3. Are you likely to accept this RMA?
    By Spud1 in forum
    Replies: 7
    Last Post: 21-07-2008, 03:53 PM
  4. RMA Status
    By Logitech in forum
    Replies: 2
    Last Post: 16-07-2008, 08:12 PM
  5. Warranty issue or not??
    By groomoid in forum
    Replies: 20
    Last Post: 11-04-2007, 07:30 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts