Results 1 to 3 of 3

Thread: RMA Status

  1. #1
    Registered+
    Join Date
    Feb 2008
    Posts
    38
    Thanks
    3
    Thanked
    1 time in 1 post

    RMA Status

    Current status of your RMA: Awaiting Replacement / Credit

    We can confirm your returned goods have now been tested by our technicians.

    Please check your emails for further updates and thank you for your patience while we deal with your RMA.

    You can also view the real time status of your RMA using our online returns tracking: http://web6.scan.co.uk/Support/ReturnsTracking.ASP

    Hi

    When I go to http://web6.scan.co.uk/Support/ReturnsTracking.ASP , I get Page Not Found.

    If I go into the Returns section directly from your site (http://web6.scan.co.uk/aspnet/Suppor...sTracking.aspx) and enter my RMA number, it says Error, RMA Not Found.

    Cheers
    M

    I'll post RMA number on request.

  2. #2
    Zzzzzzz sleepyhead's Avatar
    Join Date
    Nov 2007
    Posts
    2,514
    Thanks
    373
    Thanked
    292 times in 162 posts

    Re: RMA Status

    Did you remember to input the invoice number too? The web tracking needs both Invoice Number and RMA number.

  3. #3
    Registered+
    Join Date
    Feb 2008
    Posts
    38
    Thanks
    3
    Thanked
    1 time in 1 post

    Re: RMA Status

    Ahh silly me

    I thought it was either/or

    Thanks sleepyhead

    works

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. RMA Status - 3 weeks so far...
    By madman045 in forum SCAN.care@HEXUS
    Replies: 1
    Last Post: 07-05-2008, 11:02 AM
  2. Could you kindly check my correct RMA status?
    By notsobig in forum SCAN.care@HEXUS
    Replies: 1
    Last Post: 21-08-2007, 03:27 PM
  3. RMA Status
    By UpG in forum SCAN.care@HEXUS
    Replies: 7
    Last Post: 07-08-2007, 02:04 PM
  4. RMA Status?
    By KuniD in forum SCAN.care@HEXUS
    Replies: 3
    Last Post: 30-09-2005, 03:07 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •