Page 1 of 2 12 LastLast
Results 1 to 16 of 20

Thread: Dead Pixel Philosophy

  1. #1
    Senior Member
    Join Date
    Jul 2003
    Posts
    236
    Thanks
    0
    Thanked
    0 times in 0 posts

    Dead Pixel Philosophy

    Hi,

    Is anyone aware of a retailer that offers a "no dead pixel" policy on TFT's? ... or at lease offers a policy of allowing the return of a TFT that is unsatisfactory?

    After buying a 17" TFT for a friend from Komplett I was disappointed to spend £800 of his money only to give him a Samsung monitor with 3 always on green pixels in a row, just to the left of the middle of the screen!

    No complaints about Komplett though, they are an awesome retailer, but reflect the returning policy that Samsung holds.

    I mean, I would even pay /above/ the normal price to be guaranteed a perfect panel. It's frankly too irritating for someone who works in graphic design.

    Any thoughts...?

    Ruairi

  2. #2
    Sublime HEXUS.net
    Join Date
    Jul 2003
    Location
    The Void.. Floating
    Posts
    11,819
    Thanks
    213
    Thanked
    233 times in 160 posts
    • Stoo's system
      • Motherboard:
      • Mac Pro
      • CPU:
      • 2*Xeon 5450 @ 2.8GHz, 12MB Cache
      • Memory:
      • 32GB 1600MHz FBDIMM
      • Storage:
      • ~ 2.5TB + 4TB external array
      • Graphics card(s):
      • ATI Radeon HD 4870
      • Case:
      • Mac Pro
      • Operating System:
      • OS X 10.7
      • Monitor(s):
      • 24" Samsung 244T Black
      • Internet:
      • Zen Max Pro
    if we find a list a list of places that do the check then it could make a useful sticky, maybe along with the proposed good/bad components list?
    (\__/)
    (='.'=)
    (")_(")

  3. #3
    MAS
    MAS is offline
    When I say rice...
    Join Date
    Aug 2003
    Posts
    808
    Thanks
    0
    Thanked
    0 times in 0 posts
    I know DigiUK do a dead pixel test for a tenner. I dont think you'll find anywhere that will let you return a monitor other than under the manufacturers terms, it would cost them too much money. But I agree that when you spend a lot of cash you'd at least like to get a screen that's perfect to start with.

    I was going to buy my TFT from Komplett but, as they wont offer me a dead pixel test, I'll be buying from DigiUK instead.

  4. #4
    Senior Member
    Join Date
    Jul 2003
    Posts
    236
    Thanks
    0
    Thanked
    0 times in 0 posts
    MAS: That's thoroughly useful information, DigiUK for all TFT's in the future for me then!

    Ruairi

  5. #5
    Comfortably Numb directhex's Avatar
    Join Date
    Jul 2003
    Location
    /dev/urandom
    Posts
    17,074
    Thanks
    228
    Thanked
    1,027 times in 678 posts
    • directhex's system
      • Motherboard:
      • Asus ROG Strix B550-I Gaming
      • CPU:
      • Ryzen 5900x
      • Memory:
      • 64GB G.Skill Trident Z RGB
      • Storage:
      • 2TB Seagate Firecuda 520
      • Graphics card(s):
      • EVGA GeForce RTX 3080 XC3 Ultra
      • PSU:
      • EVGA SuperNOVA 850W G3
      • Case:
      • NZXT H210i
      • Operating System:
      • Ubuntu 20.04, Windows 10
      • Monitor(s):
      • LG 34GN850
      • Internet:
      • FIOS
    pc world ;P

  6. #6
    Senior Member
    Join Date
    Feb 2004
    Posts
    437
    Thanks
    0
    Thanked
    0 times in 0 posts
    Infact you could probably get away with saying there are dead pixels to a staff member at PC World when there aren't and get a knocked down price, it's not like their staff are trained to even know what a pixel is.

  7. #7
    Senior Member
    Join Date
    Jul 2003
    Posts
    236
    Thanks
    0
    Thanked
    0 times in 0 posts
    Heh, I work at PC World!

    ...and I'm sure I'm not the only one there who knows about dead pixels.

    Ruairi

  8. #8
    HEXUS webmaster Steve's Avatar
    Join Date
    Nov 2003
    Posts
    14,283
    Thanks
    293
    Thanked
    841 times in 476 posts
    IMO nobody should have to put up with dead pixels.

    It's like buying a PSU that occasionally drops to 0V on the 12V line, only to be told that if it doesn't do it more than twice a minute they aren't going to refund.

    OK, I'm sure there are better comparisons out there...
    PHP Code:
    $s = new signature();
    $s->sarcasm()->intellect()->font('Courier New')->display(); 

  9. #9
    Senior Member
    Join Date
    Jul 2003
    Location
    ZA ✈ UK
    Posts
    622
    Thanks
    0
    Thanked
    0 times in 0 posts
    You'd be hard pressed to find them, kez. This is pretty much an industry standard among LCD makers, this general acceptability of a few dead pixels. I seem to recall that Tom's Hardware (eww) went into the details of this, and listed the manufacturers with the best (Ie. lowest) conditions for returning a monitor over dead pixels, but sadly, no one warrants 100% defect-free screens.

    This is one of the major reasons I still use a good old CRT. (The other being, I have no money. )

  10. #10
    Comfortably Numb directhex's Avatar
    Join Date
    Jul 2003
    Location
    /dev/urandom
    Posts
    17,074
    Thanks
    228
    Thanked
    1,027 times in 678 posts
    • directhex's system
      • Motherboard:
      • Asus ROG Strix B550-I Gaming
      • CPU:
      • Ryzen 5900x
      • Memory:
      • 64GB G.Skill Trident Z RGB
      • Storage:
      • 2TB Seagate Firecuda 520
      • Graphics card(s):
      • EVGA GeForce RTX 3080 XC3 Ultra
      • PSU:
      • EVGA SuperNOVA 850W G3
      • Case:
      • NZXT H210i
      • Operating System:
      • Ubuntu 20.04, Windows 10
      • Monitor(s):
      • LG 34GN850
      • Internet:
      • FIOS
    the manufacturing process is not completely infallable

    and the crt crowd are fantastic at forgetting that all aperture grill crts also suffer from dead pixels

  11. #11
    HEXUS webmaster Steve's Avatar
    Join Date
    Nov 2003
    Posts
    14,283
    Thanks
    293
    Thanked
    841 times in 476 posts
    I realise that Eldren, and it is a shame.

    I'm like you - I still use CRT (and don't have much money, lol.)

    If you pay such a premium for an LCD, then it would stand to reason you'd expect perfection. Still, as always, the uneducated masses will allow it to continue...
    PHP Code:
    $s = new signature();
    $s->sarcasm()->intellect()->font('Courier New')->display(); 

  12. #12
    King of the Juice Platinum's Avatar
    Join Date
    Jul 2003
    Location
    Chesterfield
    Posts
    3,769
    Thanks
    713
    Thanked
    89 times in 74 posts
    • Platinum's system
      • Motherboard:
      • Asus X99 Deluxue
      • CPU:
      • Core i7 5930k @ 4GHz
      • Memory:
      • 32gb Crucial 2400MHz
      • Storage:
      • 256gb Samsung SP941, 1tb MX500 Crucial SSD, 240gb Intel 730 SSD
      • Graphics card(s):
      • Sapphire R9 Fury OC
      • PSU:
      • 750 Watt Corsair HX
      • Case:
      • Corsiar 750D
      • Operating System:
      • Windows 10 Pro
      • Monitor(s):
      • Dell 2408WFP
      • Internet:
      • 18Mb
    If your not happy with the TFT just return it under the DSR and get another one...
    Salazaar : <Touching wood as I write this...>


  13. #13
    Sublime HEXUS.net
    Join Date
    Jul 2003
    Location
    The Void.. Floating
    Posts
    11,819
    Thanks
    213
    Thanked
    233 times in 160 posts
    • Stoo's system
      • Motherboard:
      • Mac Pro
      • CPU:
      • 2*Xeon 5450 @ 2.8GHz, 12MB Cache
      • Memory:
      • 32GB 1600MHz FBDIMM
      • Storage:
      • ~ 2.5TB + 4TB external array
      • Graphics card(s):
      • ATI Radeon HD 4870
      • Case:
      • Mac Pro
      • Operating System:
      • OS X 10.7
      • Monitor(s):
      • 24" Samsung 244T Black
      • Internet:
      • Zen Max Pro
    yeah, but then you get hammered with a re-stocking fee.. ends up being a bit expensive if you get a crop of bad screens.
    (\__/)
    (='.'=)
    (")_(")

  14. #14
    Senior Member
    Join Date
    Jul 2003
    Posts
    730
    Thanks
    0
    Thanked
    0 times in 0 posts
    I bought my Samsung 181T from www.woc.co.uk (and I know a ton of other people also ordered from there at the time), I asked if they'd do a dead pixel check and try to guarantee me a perfect panel. They checked (the box had been opened when I received it so I assume they did) and the TFT was dead pixel free and still is to this day (I've had it about 18 months).

  15. #15
    Now with added sobriety Rave's Avatar
    Join Date
    Jul 2003
    Location
    SE London
    Posts
    9,948
    Thanks
    501
    Thanked
    399 times in 255 posts
    I thought that a 'cluster' of always on pixels was enough of a reason for returning?

    I used my LCD at work for about 6 months before I even noticed that it had one always off subpixel. It's near the centre but so tiny as to be unnoticeable if you're not looking for it. At home I use a Cornerstone P1500, I'm not going to get an LCD that big for a reasonable price any time soon.

    Rich :¬)

  16. #16
    Administrator Moby-Dick's Avatar
    Join Date
    Jul 2003
    Location
    There's no place like ::1 (IPv6 version)
    Posts
    10,665
    Thanks
    53
    Thanked
    385 times in 314 posts
    I think Nexnix will guarentee it for certain models for a small fee.
    my Virtualisation Blog http://jfvi.co.uk Virtualisation Podcast http://vsoup.net

Page 1 of 2 12 LastLast

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. 3 dead pixels already and its only 1 day old!!!
    By micovwar in forum PC Hardware and Components
    Replies: 29
    Last Post: 31-05-2004, 12:13 PM
  2. Want a dead (really dead) Shuttle
    By Methanoid in forum PC Hardware and Components
    Replies: 4
    Last Post: 12-01-2004, 12:43 PM
  3. company dead pixel test
    By 5cupa in forum Graphics Cards
    Replies: 2
    Last Post: 05-01-2004, 08:01 PM
  4. Dead Pixel :(
    By quarryman in forum Graphics Cards
    Replies: 47
    Last Post: 21-11-2003, 10:10 AM
  5. NEC 1760NX + No dead pixel check... Where?
    By BoB_DoG in forum PC Hardware and Components
    Replies: 7
    Last Post: 31-08-2003, 11:55 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •