Are these chips any good???

[BlackSheep]

Also note that although they do have no email support, they do have email addresses.

This one for example.. could try contacting them with that, or signingit up on pr0n sites? oh well...

jobs@overclockers.co.uk?subject=Technician%20Vacancy%20-%20TEC001

Great minds think alike I did that and quoted their corporate maxim on the jobs page - and said (paraphrasing) that not answering phones, not answering emails and making it impossible to contact them doesn't quite satisfy this.

[aidanjt]

BlackSheep.. I'd be interested to see if they get back to you on this.

[SilentDeath]

Havent got back to me....

How would one go about getting the bank involved? I ordered with my mastercard..

[SilentDeath]

From the shop you can see into the back offices, saw 5 people manning the phones.

You live near the shop? couldnt visit it for us and get them to contact us maybe?

[aidanjt]

If the order was over £100 your credit card company is legally obliged to assist you with getting a refund if you are struggling with the supplier, things like non-delivery of services/product, faulty goods etc... however, unfortunatly the law includes post as a possible contact medium

but yea, tell them theres a lot of unhappy customers sitting on Hexus with faulty goods and nothing to do with them

[rajagra]

Rave.. i wouldn't care about that *IF* i was able to make a connection, when all you get is either an engaged tone or ringing its a real pissoff.
but yea, 7p per min is sharp for sure. maybe its going towards their *new* phone switch and slave labour.

Errr.. don't most companies like this have switchboards that accept your call and generate a "fake" ringtone? Meaning you're on hold, paying for the privilege, and may not even know it! This creates a more professional image (so they say, I would have thought the opposite!!!) but if they are getting a kickback on what you're paying, what a happy bonus for them!

[aidanjt]

rajagra, i wouldn't be supprised, but it sounded like a proper BT ATM responce tone to me.. overclockers switchboard used to give you a message, but i think its totally fried now.

[BlackSheep]

they still haven't responded on why I haven't received what I have paid for ... I will, of course, keep you informed !

[BlackSheep]

Update: Ok finally got my money back after several more emails and failed phone call attempts ... no confirmation/acknowledgement or other just landed back into my account after over a month of waiting ...

*** Will not be dealing with them again ***

... shame as they were pretty good apart from this ... but you do sometimes need to communicate with the seller!!!

[uretsai]

i had problems with ocuk also. sent me wrong psu. 485w instead of a 600w. took forever to get through, busy all the time. had to go through the whole process of rma. even though i did not open the shrink wrap. 1st and last order with them.