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Thread: No contact

  1. #49
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    Re: No contact

    Mine comes tommorrow I ordersed on the 9th. Can't wait but it's a simple build mine so may have been quicker not sure!

  2. #50
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    Re: No contact

    Quote Originally Posted by Robbb View Post
    Mine comes tommorrow I ordersed on the 9th. Can't wait but it's a simple build mine so may have been quicker not sure!
    Nice one mate, glad to hear your nearly sorted... I'm still on mem test and driving Carl bonkers with emails asking how it's going.

    Are we there yet?

    Are we there yet?

    Are we there yet?

    Are we there yet?

    Are we there yet?

    Are we there yet?

    etc etc

  3. Received thanks from:

    Carlh (26-04-2012)

  4. #51
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    Re: No contact

    Haha, ill make sure I keep up the pressure on Carl tomorrow! :-P he's going to regret giving out that email address!

    All joking aside, Carl has been very helpful. Can't wait to get my system. :-)

  5. #52
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    Re: No contact

    Ordered on the 9th and coming tommorow? Ordered mine on 27th march, finished being built 24th April, now i just got a call confirming delivery for Friday afternoon, quite reassuring after some of the delivery horror stories I've just read on here lol. On a side note, looking back over the emails, it seems I was charged for normal delivery as well as the 3xs deliver, did you guys get this too? ie is the delivery by net serve actually £43 and not £35? (well £51.59 after vat was added :/ )

  6. #53
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    Re: No contact

    Yer dunno why yours took so long, parts out of stock or complicated build? Mine was quite a simple build I think.

    Anyway dpd messed up and don't get mine till tommorrow now. Had to take a day off work though so it better be here.

  7. #54
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    Re: No contact

    Don't dpd just deliver the components? Anyway, roll on Friday, can't wait to see what my new pc can do

  8. #55
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    Re: No contact

    Quote Originally Posted by Philuk73 View Post
    Ordered on the 9th and coming tommorow? Ordered mine on 27th march, finished being built 24th April, now i just got a call confirming delivery for Friday afternoon, quite reassuring after some of the delivery horror stories I've just read on here lol. On a side note, looking back over the emails, it seems I was charged for normal delivery as well as the 3xs deliver, did you guys get this too? ie is the delivery by net serve actually £43 and not £35? (well £51.59 after vat was added :/ )
    Same here, ordered on the 24th of March, finished build a month later - I'm still waiting on the delivery phone call. It really wouldn't surprise me if I have to wait yet another weekend with out my purchase.

    To be honest, I wish I'd ordered my system somewhere else

  9. #56
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    Re: No contact

    Dpd are supposed to be delivering mine on a pallet so it should be safe and next day delivery, was supposed to have it yesterday have now taken another day off work for it to come today. If it don't come today I'll be requesting some form of compensation. The system is an hour away from my house how hard can it be. I would drive there but I've got a 2 week old baby I need to look after.....

  10. #57
    3XS Support Manager Ben @ Scan's Avatar
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    Re: No contact

    Hi

    Please email your Invoice and Build number to systemsupport@scan.co.uk and we will look into this for you

    Regards

    Ben

  11. #58
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    Re: No contact

    Anybody have any experience of Northern Ireland delivery?

    Carrier used? Time scales? etc etc


  12. #59
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    Re: No contact

    I had delivery to republic and it was dpd and 3 days from leaving scan to my house in cork which i thought was very good

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  14. #60
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    • chris_dillon's system
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    Re: No contact

    Quote Originally Posted by roamer1711 View Post
    I had delivery to republic and it was dpd and 3 days from leaving scan to my house in cork which i thought was very good
    Ah nice one...

    That is indeed good for cork! The site sez 2 days for NI delivery so fingers crossed... sounds reasonable enough.

  15. #61
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    Re: No contact

    Had mine delivered today,

    Must say I can't believe how tidy it is inside and the quality of workmanship that's gone into it.


    The biggest thankyou goes to Carl though and without him customer service I think would be lacking, his heart is in the job!

    Dpd were **** though.

    System is all set up, I can't believe how quiet it is!

    Really glad I chose scan to build for me.

    Rob

  16. #62
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    • chris_dillon's system
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      • CPU:
      • Intel Core i7 2700K, 3.5GHz, Quad Core + Hyperthreading, 8MB Cache
      • Memory:
      • 16GB (4x4GB) Corsair Vengeance LP, DDR3, 1600Mhz
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      • 3TB Seagate Barracuda, SATA 6Gb/s, 7200rpm, 64MB Cache
      • Graphics card(s):
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      • PSU:
      • 600W Corsair Gamer Series
      • Case:
      • Fractal Design Define R3, Black, Mid Tower, Sound Proofed!
      • Operating System:
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    Re: No contact

    Quote Originally Posted by Robbb View Post
    Had mine delivered today,

    Must say I can't believe how tidy it is inside and the quality of workmanship that's gone into it.


    The biggest thankyou goes to Carl though and without him customer service I think would be lacking, his heart is in the job!

    Dpd were **** though.

    System is all set up, I can't believe how quiet it is!

    Really glad I chose scan to build for me.

    Rob
    Nice one mate! Hope you enjoy ur new puter... I'm jonesin for some serious Fallout NV and Skyrim )

  17. #63
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    • chris_dillon's system
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      • Intel Core i7 2700K, 3.5GHz, Quad Core + Hyperthreading, 8MB Cache
      • Memory:
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      • 3TB Seagate Barracuda, SATA 6Gb/s, 7200rpm, 64MB Cache
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      • PSU:
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    Re: No contact

    Can anyone tell me if SCAN dispatch on Saturdays? And is it dispatch up to 8pm?

  18. #64
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    Re: No contact

    Chris_dillon

    I can confirm we do dispatch components over the weekend - however normally don't dispatch systems to Ireland over the weekend.

    As discussed I shall get an update on your system before I leave today

  19. Received thanks from:

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