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Thread: RMA replacement question

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    RMA replacement question

    I was just wondering, when you process a rma with scan and a replacement is issued, would the replacement be for just the part (e.g. a graphics card) which they would replace or would it be for the entire contents of the box (e.g. cables, wires, new box, and graphics card) that the graphics card comes with?

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    Re: RMA replacement question

    Quote Originally Posted by Hosain H View Post
    I was just wondering, when you process a rma with scan and a replacement is issued, would the replacement be for just the part (e.g. a graphics card) which they would replace or would it be for the entire contents of the box (e.g. cables, wires, new box, and graphics card) that the graphics card comes with?
    You will get back exactky what is sent back to Scan. If there are missing cables etc from the return, you will get the product back minu the cables.

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