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Thread: Accidental Duplicate Order

  1. #1
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    Accidental Duplicate Order

    Hi,

    I ordered a Samsung Spinpoint F2 1.5TB HDD from the "Today Only" page yesterday however whilst paying through Paypal i then realised that the delivery date i set wasn't the best and thus clicked "Cancel and Return to Scan" only to be greeted by an "Order Complete"page.

    I didn't receive an email notification for the order so assumed it hadn't gone through and thus proceeded to re-order the item with the preferred delivery date and using my Debit Card. After i didn't receive a notification to this order it then dawned upon me that it was Sunday and that order processing wouldn't necessarily happen straight away (oops ).

    I was wondering whether or not you could cancel the first order paid via Paypal?

    I sent an Online Query last night with the reference "OLQ723544" but didn't include my Invoice Number because i hadn't received the emails yet however i've just noticed them in my inbox this morning and have added the Invoice Number of the order i wish to cancel to this thread

    Thank you for your time =].

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    Re: Accidental Duplicate Order

    Sorted quickly =].

    Thanks David.

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    Re: Accidental Duplicate Order

    Managed to receive my parcel yesterday =]

    However, just for note i didn't receive the SATA cable-y thing that you guys were bundling with the HDD on the "Today Only" offer.

    Not that i actually need it, just wanted to inform you.

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    Re: Accidental Duplicate Order

    We'll have a quick look into this tomorrow for you.

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