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Thread: Order Query

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    Senior Member oolon's Avatar
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    Order Query

    I have an order details above that I placed last week when I placed the order the item was in stock (one of the reasons for picking scan). For delivery I asked for to be delivered tomorrow. I notice that the item is not in stock any more on your web site now listing for restock at the end of the month, and also my order has not been picked or dispatched yet so I kind of thinking its not going to be arriving tomorrow.

    Did the fact I asked for a delayed delivery mean I dropped down the "queue" for the item? If that is the case how about a warning on your website about choosing later deliveries. If this is not the case what happened? Or am I just impatient and it will happen later today?

  2. #2
    Senior Member oolon's Avatar
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    Re: Order Query

    Hmm just got a text message from scan at 8:40pm saying my order had been delayed due to storage of stock... It told me to check my email for more details the only additional detail was lead time... Not however why my order had been delayed when it was in stock when I placed my order. I also notice no one from scan has replied to this query. What I would like to know is why my order was pushed to the back of the queue, it was in stock when it bought it I am rather unhappy that its now delayed till 2009-09-30 at least!

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