I got the below email on 17th September:
***This is an automated email. Please do not reply***
RMA Number: ******
Name: Mr ************
Current status of your RMA: Completed
We can confirm your returned goods have now been fully processed and replacements issued / refund processed.
It is now the 29th but I have still not had a refund made to my card.
Can someone please look into this.
Thank you.