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Thread: City-Link missed a delivery again

  1. #1
    YUKIKAZE arthurleung's Avatar
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    City-Link missed a delivery again

    Delivery Date
    Wednesday 13th January

    Planned Delivery Time
    Between 07:30 and 17:30

    Its 6:17 and my antec case is not with me

    Seems like City-Link is really having trouble trying to give me next-day service.


    Very possible that my address is on the very last leg of the delivery route. That makes me wonder if I'll ever get my package if the delivery slots happens to be close to full everyday
    Workstation 1: Intel i7 950 @ 3.8Ghz / X58 / 12GB DDR3-1600 / HD4870 512MB / Antec P180
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  2. #2
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    Re: City-Link missed a delivery again

    What area are you in? I'm in South East London and this shows up on my City Link tracking information:

    13/01/10 22:38 The goods were not available when the driver tried to collect them.
    09/01/10 10:47 The collection Depot has received your instructions and a driver has been scheduled to make the collection.

    ...seems like they could be overrun with deliveries and want to blame their inadequate service on customers. Scan arranged collection of my RMA for between 09:00 and 17:00 and I have been in all day. Absolutely no one from City Link has attempted to collect my RMA parcel - yet that shows up in my tracking information.

  3. #3
    YUKIKAZE arthurleung's Avatar
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    Re: City-Link missed a delivery again

    Well, they have the balls to claim that my address is wrong. They got the post code so I don't see how that could go wrong. I'm in W14 now. Last year I was in SW6 and I used to get everything before 9AM (every courier). Now I get DHL at 12pm, Royalmail at 2pm and Citylink seems to take 3-4 days to manage to reach me at 4pm.
    Workstation 1: Intel i7 950 @ 3.8Ghz / X58 / 12GB DDR3-1600 / HD4870 512MB / Antec P180
    Workstation 2: Intel C2Q Q9550 @ 3.6Ghz / X38 / 4GB DDR2-800 / 8400GS 512MB / Open Air
    Workstation 3: Intel Xeon X3350 @ 3.2Ghz / P35 / 4GB DDR2-800 / HD4770 512MB / Shuttle SP35P2
    HTPC: AMD Athlon X4 620 @ 2.6Ghz / 780G / 4GB DDR2-1000 / Antec Mini P180 White
    Mobile Workstation: Intel C2D T8300 @ 2.4Ghz / GM965 / 3GB DDR2-667 / DELL Inspiron 1525 / 6+6+9 Cell Battery

    Display (Monitor): DELL Ultrasharp 2709W + DELL Ultrasharp 2001FP
    Display (Projector): Epson TW-3500 1080p
    Speakers: Creative Megaworks THX550 5.1
    Headphones: Etymotic hf2 / Ultimate Ears Triple.fi 10 Pro

    Storage: 8x2TB Hitachi @ DELL PERC 6/i RAID6 / 13TB Non-RAID Across 12 HDDs
    Consoles: PS3 Slim 120GB / Xbox 360 Arcade 20GB / PS2

  4. #4
    YUKIKAZE arthurleung's Avatar
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    Re: City-Link missed a delivery again

    Can someone at SCAN get them to redeliver the package...
    Got an exam in an hour and a half.

    Cheers
    Arthur
    Workstation 1: Intel i7 950 @ 3.8Ghz / X58 / 12GB DDR3-1600 / HD4870 512MB / Antec P180
    Workstation 2: Intel C2Q Q9550 @ 3.6Ghz / X38 / 4GB DDR2-800 / 8400GS 512MB / Open Air
    Workstation 3: Intel Xeon X3350 @ 3.2Ghz / P35 / 4GB DDR2-800 / HD4770 512MB / Shuttle SP35P2
    HTPC: AMD Athlon X4 620 @ 2.6Ghz / 780G / 4GB DDR2-1000 / Antec Mini P180 White
    Mobile Workstation: Intel C2D T8300 @ 2.4Ghz / GM965 / 3GB DDR2-667 / DELL Inspiron 1525 / 6+6+9 Cell Battery

    Display (Monitor): DELL Ultrasharp 2709W + DELL Ultrasharp 2001FP
    Display (Projector): Epson TW-3500 1080p
    Speakers: Creative Megaworks THX550 5.1
    Headphones: Etymotic hf2 / Ultimate Ears Triple.fi 10 Pro

    Storage: 8x2TB Hitachi @ DELL PERC 6/i RAID6 / 13TB Non-RAID Across 12 HDDs
    Consoles: PS3 Slim 120GB / Xbox 360 Arcade 20GB / PS2

  5. #5
    YUKIKAZE arthurleung's Avatar
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      • Memory:
      • A-Data DDR2-800 2x2GB CL4
      • Storage:
      • 4x1TB WD1000FYPS @ RAID5 3Ware 9500S-8 / 3x 1TB Samsung Ecogreen F2
      • Graphics card(s):
      • GeCube HD4870 512MB
      • PSU:
      • Corsair VX450
      • Case:
      • Antec P180
      • Operating System:
      • Windows Server 2008 Standard
      • Monitor(s):
      • Dell Ultrasharp 2709W + 2001FP
      • Internet:
      • Be*Unlimited 20Mbps

    Re: City-Link missed a delivery again

    Guess the City-Link van is on its way home, another day of missed delivery.

    Don't think SCAN can really help me here
    Let's see if City-Link will deliver tomorrow. If they don't I think I'll have to not use SCAN until I move to another address next year.
    Workstation 1: Intel i7 950 @ 3.8Ghz / X58 / 12GB DDR3-1600 / HD4870 512MB / Antec P180
    Workstation 2: Intel C2Q Q9550 @ 3.6Ghz / X38 / 4GB DDR2-800 / 8400GS 512MB / Open Air
    Workstation 3: Intel Xeon X3350 @ 3.2Ghz / P35 / 4GB DDR2-800 / HD4770 512MB / Shuttle SP35P2
    HTPC: AMD Athlon X4 620 @ 2.6Ghz / 780G / 4GB DDR2-1000 / Antec Mini P180 White
    Mobile Workstation: Intel C2D T8300 @ 2.4Ghz / GM965 / 3GB DDR2-667 / DELL Inspiron 1525 / 6+6+9 Cell Battery

    Display (Monitor): DELL Ultrasharp 2709W + DELL Ultrasharp 2001FP
    Display (Projector): Epson TW-3500 1080p
    Speakers: Creative Megaworks THX550 5.1
    Headphones: Etymotic hf2 / Ultimate Ears Triple.fi 10 Pro

    Storage: 8x2TB Hitachi @ DELL PERC 6/i RAID6 / 13TB Non-RAID Across 12 HDDs
    Consoles: PS3 Slim 120GB / Xbox 360 Arcade 20GB / PS2

  6. #6
    Retail Sales Manager Chris P's Avatar
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    Re: City-Link missed a delivery again

    arthurleung

    We are confirming that City Link have scheduled the delivery again for today, I am also querying why City Link have a problem delivering to you on this occasions but havn't when delivering to you previously.

    Best Regards

  7. #7
    YUKIKAZE arthurleung's Avatar
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      • Motherboard:
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      • CPU:
      • Intel Core2Quad Q9550 3.6Ghz 1.2V
      • Memory:
      • A-Data DDR2-800 2x2GB CL4
      • Storage:
      • 4x1TB WD1000FYPS @ RAID5 3Ware 9500S-8 / 3x 1TB Samsung Ecogreen F2
      • Graphics card(s):
      • GeCube HD4870 512MB
      • PSU:
      • Corsair VX450
      • Case:
      • Antec P180
      • Operating System:
      • Windows Server 2008 Standard
      • Monitor(s):
      • Dell Ultrasharp 2709W + 2001FP
      • Internet:
      • Be*Unlimited 20Mbps

    Re: City-Link missed a delivery again

    Hi Chris,

    Finally City-Link delivered my case just now (17:51)

    Thanks
    Arthur
    Workstation 1: Intel i7 950 @ 3.8Ghz / X58 / 12GB DDR3-1600 / HD4870 512MB / Antec P180
    Workstation 2: Intel C2Q Q9550 @ 3.6Ghz / X38 / 4GB DDR2-800 / 8400GS 512MB / Open Air
    Workstation 3: Intel Xeon X3350 @ 3.2Ghz / P35 / 4GB DDR2-800 / HD4770 512MB / Shuttle SP35P2
    HTPC: AMD Athlon X4 620 @ 2.6Ghz / 780G / 4GB DDR2-1000 / Antec Mini P180 White
    Mobile Workstation: Intel C2D T8300 @ 2.4Ghz / GM965 / 3GB DDR2-667 / DELL Inspiron 1525 / 6+6+9 Cell Battery

    Display (Monitor): DELL Ultrasharp 2709W + DELL Ultrasharp 2001FP
    Display (Projector): Epson TW-3500 1080p
    Speakers: Creative Megaworks THX550 5.1
    Headphones: Etymotic hf2 / Ultimate Ears Triple.fi 10 Pro

    Storage: 8x2TB Hitachi @ DELL PERC 6/i RAID6 / 13TB Non-RAID Across 12 HDDs
    Consoles: PS3 Slim 120GB / Xbox 360 Arcade 20GB / PS2

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