Hello there,
I had requested an RMA due to me believing there was an issue with the motherboard posting, and had arranged for collection this morning. However last night when dismantling the PC I realised what the issue was, however there are still issues with the build that do not add up. I attached all the information in an e-mail and sent it as a reply to the mail sent to me regarding addresses for the courier. However, not knowing how your system works, I'm not sure whether it would have been picked up.
Is there any chance you could please confirm the receipt of the e-mail sent last night, and that it has been added to the RMA details. Would put my mind at ease!
Thanks alot.