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Thread: Picking date not updated

  1. #1
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    Question Picking date not updated

    hi,

    I recently made an order for new PC components with scan on 16/02/07 before placing my order I checked with scan (both on the phone and on the website) that all the items were in stock at the time of order. The estimated delivery date for the order was the 20/02/07. On the 19/02/07 at 3:00 on checking that the invoice was not showing a picking date, I rang scan to check whether there had in fact been a problem with the order, but was informed that there were no delays and the order would be shipped at 19/02/07. However it is now 04:53 on 20/02/07 and the picking date is still showing a red cross as is the delivery date. I have received no emails or phone contact on the status of the order.

    I was hoping you could please advise on the status of the order. (I am unsure where to put invoice number or further details - in terms of this forum)

    Thank you.

  2. #2
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    Give them a chance mate. You should get it on the day. I have had this happen to me and still had my items on time.

  3. #3
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    Smile

    order came as estimated on the 20/02/07 - PC built and up and running - great

  4. #4
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    I've had the same happen to me. I hope/should be getting my PC tomorrow. However I think that they despatch up till 8pm. So finger crossed eh.

  5. #5
    mutantbass head Lee H's Avatar
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    • Lee H's system
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    Pete Davies

    If you can pass us the invoice number we can check this for you and give you a quick update accordingly.

    Best Regards,

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