Results 1 to 2 of 2

Thread: PSU Problem and RMA Question

  1. #1
    Join Date
    Sep 2004
    1 time in 1 post

    PSU Problem and RMA Question

    ok so i ordered a whole lot of pc gear at the begining on december last year and the pc has been running fine since until today when it decided it didnt want to switch on. I think the problem lies with the PSU as the led on it doesnt come on and no mobo light comes up, so i know i have to RMA the PSU but i dont know if any of the other components also need RMA'ing as i havent got a spare PSU to test the rest of the PC, should i RMA just the PSU and wait for a new one to check the other parts then RMA them if they need be or just send it all back to be tested?

    Is it possible if i ordered the exact same PSU, check the components and then RMA whatever needs be and then maybe get a refund on the faulty PSU which is most definetly broken?

  2. #2
    Scan Computers Technical/Returns Mark@SCAN's Avatar
    Join Date
    Feb 2004
    120 times in 96 posts
    • Mark@SCAN's system
      • Motherboard:
      • CPU:
      • i7 4790k @ 4.7ghz
      • Memory:
      • Corsair Vengeance 16GB DDR3 2400MHz
      • Storage:
      • 1x 512GB Samsung SM951 NVME & 1x 4TB WD Caviar Black
      • Graphics card(s):
      • MSI GTX 980
      • PSU:
      • Silverstone SST-ST75F-G Strider 750w
      • Case:
      • SilverStone FT03B
      • Operating System:
      • Windows 10 Pro 64bit
      • Monitor(s):
      • DELL U2711H
      • Internet:
      • SKY Fibre Unlimited

    It really depends how old the PSU is? If it's still within 28 days when it is returned and we can confirm a fault with the unit then we can issue a refund for the item returned, if however the item is older than 28 days we would only be able to offer a replacement for the PSU once returned if confirmed to be faulty.

    Please PM me with your invoice details and i'll look into this for you.


Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. RMA question
    By JPreston in forum
    Replies: 3
    Last Post: 22-03-2007, 11:20 PM
  2. RMA Problem
    By pranay84 in forum
    Replies: 18
    Last Post: 08-01-2007, 04:56 PM
  3. Need Advice / Suggestions regarding RMA Problem
    By Boran in forum Help! Quick Relief From Tech Headaches
    Replies: 4
    Last Post: 20-11-2006, 04:48 PM
  4. AWESOME Logitech RMA, but have a question.
    By Spritzup in forum PC Hardware and Components
    Replies: 5
    Last Post: 10-02-2004, 09:26 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts