Chasing a refund.

[Clunk]

I have a refund that seems to have gone adrift somewhere.

RMA ending in 460. It was for 2 alphacool heatsinks that were wrongly packaged. They reached you on the Tuesday/wednesday before last (around the 1st/2nd), I received an email on the 9th to say that;

"Current status of your RMA: Credit Authorisation

We can confirm that a refund has been authorised for your returned goods which will be processed by our Accounts Department shortly."

I havent had any refund though.

Any ideas what happened?

[Clunk]

Bump.

[Mossy]

What was the invoice number CLUNK (Original) PM please

[DavidM]

(Forwarded you the inv number etc Paul)

[Mossy]

CLUNK

I have looked into this for you sorry for they daley there was a mix up with the paperwork, I have forwarded this and a credit will be sent ASAP

Regards

[Clunk]

Ok thanks.

[Clunk]

Still no refund, any ideas?

[Chris P]

Clunk

If you can re-send your invoice through to me I will sort this out for you now

Best Regards

[Clunk]

Ok, you have PM.

Thanks.

[Clunk]

Edit: ignore this, its just gone in.