Chasing a refund

[[GSV]Myocardial]

Ok they have checked and the refunds did complete, unfortunately my information was incorrect due to your card type you need to allow 5 working days, sorry your card type is the only one that takes upto 5 working days to complete, as such the refund should be there Tuesday.....

....You learn something new everyday, again apologies for misleading you.

Working days m8e as quoted so it'll be Tuesday, thats the joy of banks, not alot the retailers can do to push the bank.

[wesleyaldred]

Please refer to my previous message:

as such the refund should be there Tuesday.....

Can you please check your account; should be there today, banks don't update on bank holidays, so today is technically the 5th working day.

Please let me know.......

[Breezey]

well here it is tuesday just checked my account, no refund

[Breezey]

ok thats wierd checked my account again and it seems to be there thought it happens at 12:01am not like 5:00 pm

[Lucio]

Depends on the method used to transfer the funds. They're either cleared at the start of the day OR they're cleared at the close of business.

Banks just like to be as confusing as possible

[Breezey]

lol cheers all cleared now mods close thread unless anyone wants it open for any reason

[wesleyaldred]

This is strange.........Some weird things have been happening with refunds lately.

Glad it is all sorted now, sorry for the delay, but I assure you this was down to the banks and not Scan.

[Breezey]

This is strange.........Some weird things have been happening with refunds lately.

Glad it is all sorted now, sorry for the delay, but I assure you this was down to the banks and not Scan.

thats no problem m8, damn bank holidays screw everything up glad everything is sorted now dont know what we would without you guys on hexus