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Thread: Chasing a refund

  1. 18-05-2007, 10:32 PM #1
    Breezey
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    Chasing a refund

    hi guys

    i was supposed to be refunded for my 2 rmas 10 days ago but it seems to have been misplaced somewhere and i havent been refunded for it can i PM the details to one of you guys please.

    cheers
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  2. 21-05-2007, 12:54 PM #2
    Breezey
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    bump
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  3. 21-05-2007, 01:07 PM #3
    Chris P
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    Breezey

    If you can PM through the invoice number / RMA numbers I will look into this for you

    Best Regards
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  4. 21-05-2007, 01:10 PM #4
    Breezey
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    PMed, i sent the same one to wesleyaldred before i saw your post as he is the returns manager
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  5. 21-05-2007, 01:32 PM #5
    wesleyaldred
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    I have past this over to the accounts department and they are looking into it now for you, will update you as soon as i have further information
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  6. 21-05-2007, 01:33 PM #6
    Breezey
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    thankyou
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  7. 21-05-2007, 01:43 PM #7
    wesleyaldred
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    All completed, will be in your account within 3 working days.
    Last edited by wesleyaldred; 21-05-2007 at 01:58 PM.
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  8. 21-05-2007, 01:48 PM #8
    Breezey
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    great stuff thanks again for your help
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  9. 25-05-2007, 12:30 PM #9
    Breezey
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    been 4 days still no refund can you guys chaseit up for me please
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  10. 25-05-2007, 12:35 PM #10
    wesleyaldred
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    I'm getting them to investigate this now for you, more when I have it.....
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  11. 25-05-2007, 12:36 PM #11
    Breezey
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    ty
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  12. 25-05-2007, 12:44 PM #12
    wesleyaldred
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    Ok they have checked and the refunds did complete, unfortunately my information was incorrect due to your card type you need to allow 5 working days, sorry your card type is the only one that takes upto 5 working days to complete, as such the refund should be there Tuesday.....

    ....You learn something new everyday, again apologies for misleading you.
    Last edited by wesleyaldred; 25-05-2007 at 12:47 PM.
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  13. 25-05-2007, 12:46 PM #13
    Breezey
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    So im not going to get it till wednesday of next week,ok no worries its not your fault thanks for chasing it up for me
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  14. 28-05-2007, 12:54 PM #14
    Breezey
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    ok guys im not happy, i was told on monday of last week that the money would be in my account in 3 days then told it would be 5 due to my card type, fair enough so here it is 5 days later still no refund whats happening?
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  15. 28-05-2007, 01:02 PM #15
    listy
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    bank holiday so dont hold out hope for answer today mate
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  16. 28-05-2007, 01:04 PM #16
    Breezey
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    im not just hoping they will se it tuesday
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