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Thread: A couple of questions for the Scan Staff

  1. #1
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    A couple of questions for the Scan Staff

    I am still waiting for a cheque to arrive in the post which is to credit me for an out of stock item that I had removed from my finance order due to delays. I was told by two people that a cheque was on its way but it hasn't arrived yet. Can it be checked if I provide my invoice number via PM to somebody, please?

    Second - if my graphics card was determined to have a fault, would Scan be happy with me using EVGA's own warranty service - the advanced RMA thing? It wouldn't affect anything do do with Scan and my other items' warranties? I just want peace of mind - and EVGA offer cross-shipping and presumably a slightly quicker turnaround for their own RMAs.

    Thanks guys.

  2. #2
    Gordy Gordy's Avatar
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    paradox bare in mind there is a postal strike so things maybe delayed.

    Apologises if you've been waiting a while not just after friday as that's probably not due to the strike

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    Thanks - yeah I've been waiting about 3 weeks now though.

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    • paulq's system
      • Motherboard:
      • ASUS P5KC
      • CPU:
      • E6750
      • Memory:
      • CORSAIR DOMINATOR 2GIG
      • Storage:
      • 2 X 500 Spinpoint 501 Samsung
      • Graphics card(s):
      • Sapphire HD2600xt
      • PSU:
      • Corsair 520hw
      • Case:
      • Antec P182
      • Monitor(s):
      • 2 LG 19"
      • Internet:
      • 8MB UKONLINE
    your prolly best phoning up! get sorted quicker

  5. #5
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    • Bluey's system
      • Motherboard:
      • Asus P5B Premium VE
      • CPU:
      • Core2Duo E6400
      • Memory:
      • 2GB (2x1GB) Corsair TwinX XMS2 DDR2 PC2-6400 (800) DHX
      • Graphics card(s):
      • EVGA GeForce 9800GTX 512MB
      • PSU:
      • 500W Enermax Liberty
      • Operating System:
      • xp
      • Monitor(s):
      • DELL 2408WFP-HC
      • Internet:
      • Telewest 20MB
    I had a similar experience with my finance order, changed a few things around due to stock issues.
    After the initial email enquiry I phoned up a few weeks later, and then recieved the cheque within 3/4days.

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