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Thread: Order Missing parts

  1. #1
    Not mad just max with a long beard Mad-Max's Avatar
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    Order Missing parts

    Ordered a graphics card yesterday and received this morning but as I opened it I see that it is missing the "BFG Teflon Slick Pads"

    Do I have to ring Scan up to sort it or Ring/email BFG for them

    Invoice number will be PM when asked

  2. #2
    Retail Sales Manager Chris P's Avatar
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    Re: Order Missing parts

    Mad-Max

    Sorry about that

    Please PM me the invoice number and I we will sort this out for you

    Regards

  3. #3
    Not mad just max with a long beard Mad-Max's Avatar
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    Re: Order Missing parts

    PM-ing you now.

  4. #4
    Not mad just max with a long beard Mad-Max's Avatar
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    Re: Order Missing parts

    **Bump**

    Any news/update of what is happening/what I must do?

  5. #5
    Moderator DavidM's Avatar
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    Re: Order Missing parts

    Can you log the details here - and we'll get this dealt with asap?

  6. #6
    Not mad just max with a long beard Mad-Max's Avatar
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    Re: Order Missing parts

    Will do, but which one do I hit, as far as I can tell it's none of them ?

  7. #7
    Senior Member markbrown83's Avatar
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    Re: Order Missing parts

    Quote Originally Posted by DavidM View Post
    Click on the link "here" in David's post...

    http://web6.scan.co.uk/Support/index.asp

  8. #8
    Not mad just max with a long beard Mad-Max's Avatar
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    Re: Order Missing parts

    I know that lol, I'm going to put it under "Customer Service Queries"

  9. #9
    Senior Member markbrown83's Avatar
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    Re: Order Missing parts

    Quote Originally Posted by Mad-Max View Post
    I know that lol, I'm going to put it under "Customer Service Queries"
    lol, sorry...

  10. #10
    Not mad just max with a long beard Mad-Max's Avatar
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    Re: Order Missing parts

    I should of been clearer

  11. #11
    Moderator DavidM's Avatar
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    Re: Order Missing parts

    That's the very one

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