Regarding scan finance orders..

[Wufflez]

Made my order yesterday (Monday), finance was approved today (Tuesday), printed out the forms and signed them, and have bunged them in the post.

Now, they may or may not arrive tomorrow (Wednesday), even though they're first class posted, what with postal strikes and whatnot.

I only have two queries regarding a finance order.

1) Why doesn't the order show up under recent orders, in the account section?

2) Assuming V12 get my post tomorrow, how long does it usually take from the day they get the paperwork, to items being dispatched (assuming all items are in stock, which they were when I ordered them, so sayeth the site)?


I can't remember if I ordered a DVI-DVI cable or not, I think I forgot it. If the order was on the order list in my account, I could check. No way I'm going to pc world and paying them £30 for one!

Curious about a timeframe, so I can make sure I'm not out the country when it's due to be delivered. Ok, not out the country, but maybe at the shops =P

[Lee H]

The order doesn't show as it's held on the secure system until the finance company releases it once the funding has been paid. The order is the raised internally and then emails with the invoice number etc will be sent to the email address on your account.

In regards to timescale of them recieving the paperwork and releasing the order this can vary between 3 to 5 days.

[DavidM]

The order is usually processed the same day its authorised, so there is a good chance it can be despatched the same day you get notification...

[Wufflez]

Who do you usually use for delivery, CityLink or someone else?

If a courier, do I get a tracking number so I can keep an eye out for when it's coming?

I had confirmation today that everything has gone through on the finance side of things, and that it's just down to you guys (Scan) to sort out the picking, packing and sending out of goodies to me.

[V|per]

I've used the finance option from v12 a couple of times, and each time it has arrived at my doorstep within a week of me getting the ball rolling. Pretty good imo.