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Thread: Charged for a canceled order...

  1. #1
    Ninja Noxvayl's Avatar
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    Charged for a canceled order...

    I had cancelled my order because I forgot you needed to spend more than £20 to get free shipping but I still got charged for the mouse mat.

    Here is proof of being charged>


    And this is my Invoice Number: Removed
    Last edited by Carlh; 27-11-2007 at 12:12 AM. Reason: Invoice Number removed

  2. #2
    Ninja Noxvayl's Avatar
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    Re: Charged for a canceled order...

    Could someone check this for me and hopefully sort out a refund, it might not seem like a lot but I would like to purchase something and I'm £4 short.

    Thanks.

  3. #3
    mutantbass head Lee H's Avatar
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    Re: Charged for a canceled order...

    As this was cancelled, the refund takes approximately 2-3 days to show back in your account.

    The OLQ for this has been allocated to the payment department who should action any refunds shortly.

    Best Regards,

  4. #4
    Ninja Noxvayl's Avatar
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    Re: Charged for a canceled order...

    Thanks

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