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Thread: Delayed order query..

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    Delayed order query..

    Hey guys. I know you are probably getting this quite a bit after the xmas and new year period. Nice and busy for you i suspect. But i made quite a big order last Friday, 28th December (invoice number 00*snipped*00). The delivery date was all set for Thursday 3rd Jan, but then i recieved an email saying delayed order at the warehouse over busy new year period. Which is all fine and understanble, it's just that i am going away with work early next week and the email didn't give me a date for delivery. The order currentley hasn't been picked so i am thinking it might be early next week. Was wondering maybe if someone could give me an idea if possible when it may be dispatched. So i can arrange someone to be at home to take it in as i would rather it not be sent back to you guys or be sitting in the city link depot for a few days, as its quite large order. Much apreciate any feedback.

    Thanx again

    Jason
    Last edited by Lee H; 05-01-2008 at 02:59 PM.

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    mutantbass head Lee H's Avatar
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    Re: Delayed order query..

    I've raised an OLQ for you and the CS team have emailed you regarding your order being delayed.

    Best Regards,

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    Re: Delayed order query..

    Thanx Lee. as alawys very prompt reply. Great customer service.

    Jason

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