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Thread: RMA refund why the delay?

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    RMA refund why the delay?

    I have had an rma going since 18/12/07 its status is completed and has been so for a week. A refund has been agreed but I still haven't recd it to my bank account. This has been going on for too long now. I can't understand why there is such a delay between fault found and then credit agreed. As a comparison I got an rma number on 24/12/07 for the exact same item from dabs. I had the money back in my account on 11/01/08. Can somebody look into this please? rma ****

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    Last edited by atmadden; 23-01-2008 at 06:43 PM.
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    Retail Sales Manager Chris P's Avatar
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    Re: RMA refund why the delay?

    atmadden

    Apologies for the delay, i can confirm the refund was processed 22/01/08 and will be back into your account within the next 2-3 working days.

    Best Regards

  3. #3
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    • atmadden's system
      • Motherboard:
      • MSI P35 Neo2 FR
      • CPU:
      • QX9650@4.2ghz 420x10
      • Memory:
      • Crucial Ballisitix PC5300 C3@840 4 4 4 12
      • Storage:
      • Maxtor 250gb SATA
      • Graphics card(s):
      • MSI 8800GTS OC 512mb
      • PSU:
      • Corsair HX620

    Re: RMA refund why the delay?

    Thanks for your reply. Major plus this forum no etailor is perfect but this is a big plus for me keeps my business with scan.
    Core i7 860 @ 4ghz
    MSI P55 GD65 4gb Gskill Ripjaw 2xAsus 5770 1003/5600 Corsair HX620 psu http://trust.hexus.net/user_profile.php?user=10950

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    Re: RMA refund why the delay?

    Has there been a delay on all the RMA credits? My broken motherboard was tested on the 10th Jan by AndyC but I still see no credit in my account. Bit strange to take so long IMHO but at least its easy to sort stuff!

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