I recently RMA'd my mobo and (ignoring strange delay between confirmation and any sort of contact from you guys) I'm afraid i'm not happy with the results which is a first for me & Scan! I hate to moan but I hope you can appreciate my situation.
Firstly I bought an Abit IP35E as it:
- Is blue, I have a blue case, blue LED fans and a case window... I wanted a blue mobo!
- OCs well (more on this later)
- Has additional cooling for the mosfets which other boards didn't offer.
I have been offered a replacement in the form of an IP35P, a commonly acknowledged lower spec mobo. I advised you that this was the case but have been told this is not sufficient to warrant a different replacement, fair enough, the E is now & EOL so I expect the closest thing not an upgrade to a Pro (although that would be nice )
My problem is that i'm so desperate for a mobo I would accept the 'P' but in doing so would compromise on the colour, also on the OC ability of the board (due to apparently lower quality components. Oh and btw this affects the warranty on the cpu not the board as I am not running it over spec) but I draw the line at the cooling. I have asked for you to provide me with the mobo & a mosfet cooler (which you stock plenty of) but been told you can't as 'this wasn't on the original invoice' I know it wasn't but I really don't feel i'm asking too much!
I can get a partial refund of approx £40 inc vat but that's no good to me as I need this mobo so would be silly to go for that as i'd have to spend even more.
Can you not find it in you to let me have a mosfet cooler as, like I mentioned, I bought this board for specific reasons and i'm (IMO, please feel free to disagree) compromising already on those simply because I need my PC back up & running!
I realise people may not understand my problem ref the colour/OC ability perhaps but I wanted a mosfet cooler & if I accept the new board from you I'll need to spend another £10+ to get one! Which I don't feel is fair.
Any help guys?