thinking of ordering

[shadowcreaper]

Basicaly sinse a few shops and online places seem to have closed down due to credit issues, i looking into ordering a new rig from scan.

My main concern is i havnt realy heard about scans pc building quality nor customer service, i know they good at parts+price but the first 2 issues i not heard much on. quite varid.

Basicaly, it be nice to see some sort of pictures or comments from people who have bought a scan pre-build pc, and what they think of scan and the pc/quality ect.

my main concern is quality and cutomer service, but the latter seems to be ok.


any help be great.

[GoNz0]

most people dont mention the scan built pc's unless they have a problem. and you dont see many posts about that..

now dont get me started on the bandwidth the mesh forum used until they gave up trying to offer support.

[shadowcreaper]

my main concern is that sinse it a large company, the build quality may be a little rushed, and customer service maybe like many others ie press 1 for pc problem press 2 for this ect ect.

main reson i say this is due to no reveiws from other customers which i can find nor pictures of people systems build by scan, which would show up the good and the bad build quality

[GoNz0]

compared to dell and mesh scan are a small comapny that use decent parts and do take pride in there work.

[shadowcreaper]

the thing is i havnt seen any customer reveiws or after sales reveiws nor cant find any pictures of systems build by scan for people, thus cannot realy judge their quality nor customer service for pre-built systems.

buying parts from them seems ok, but not sure weather to get a pre-build form them sinse they dont seem to be that many people here nor anywhere from which i can find saying anything about their quality/service atm.

(suggestion maybe::add a after sales section to forum where people can post comments and pictures if need be)

[Gordon7000]

I purchased a 3XS system from Scan very recently, and it's an excellent system. Build quality is first class, and the personal service provided by the Scan team is exceptional.

Have a look at The Word on Scan's website for feedback from various other customers.

Regards,

Gordon

[DavidM]

shadowcreaper: If you've any questions then one of our team will be able to assist you with any information you need.

[shadowcreaper]

kl thanks, it be great to see pictures maybe in future of your systems which you pre-build to show off the build quality ect, sisne a picture says a thousand words.

il post a spec which i thinking about.

( i didnt include operating system sinse scan doesnt seem to offer vista home premuim 64 bit....on this spec...)(also no way to include better fans it seems like other specs let you do(second spec for example lets you...)

http://3xs.scan.co.uk/ConfigureSystem.asp?SystemID=603

3XS Intel Nforce 780i SLi System
LN16765 **3XS-CORE DUO NFORCE 780i SYSTEM**

LN1198 *Operating System Not required* (System Tested under Win XP Pro)
LN9036 120mm AK-183-L2B Akasa Amber Case Fan, 3 Pin, 2 Ball Bearing , Ultra Quiet and Long life
LN17103 3XS System Core-Logic Overclocking*10 - 20%*
LN7924 45cm Akasa Rounded Floppy Drive Cable
LN11644 45cm Akasa SATAII Day Glo Blue UV HDD Cable
LN22020 4GB (2x2GB) Corsair TwinX DDR2 PC2-8500 (1066), 240 Pin, Non-ECC Unbuffered, CAS 5-5-5-15, EPP, DHX
LN22642 500 GB Samsung HD502IJ Spinpoint F1, SATA 300, 7200 rpm, 16MB Cache, 8.9 ms, NCQ
LN15215 620W Corsair HX Series Modular SLi PSU, ATX, EPS 12V, whisper quiet, 5 year warranty
LN23204 896MB XFX GTX 260 PCI-E 2.0 (x16), Mem 1998MHz, GPU 576MHz, 192 Cores, 2x DL DVI/HDTV
LN20179 Acronis True Image 11 Home Retail - Backup & HDD Software - A Must! *Best Seller*
LN15157 Ahead Nero v7 - Essentials Suite 1 *OEM for Data, Audio, Photo, Video and TV
LN17842 Akasa 8 Pin (F) to 8 Pin (2x4 Pin) (M) Extension cable (30cm) (End to End) AK-CB8-8-EXT
LN16782 Creative SoundBlaster X-Fi Xtreme Gamer Sound Card UK Retail
LN21080 Intel Core 2 Duo, E8400, Wolfdale Core, S775, 3.0 GHz, 1333MHz, 6MB Cache, Retail
LN17415 MS OFFICE 2007 25 Usage/60 Day TRIAL Basic,SBE & Professional
LN21856 NorthQ Siberian Tiger Liquid Cooling All AMD/Intel with 120mm Ceramic NorthQ Fan control. Retail
LN9187 NVIDIA DVD - Bronze edition - Dolby 2.1 DVD Decoder Software MCE Certified
LN21690 Samsung SH-S203P/RSMN 20xDVD±R, 8x DVD±DL, DVD+RW x8/-RWx6, x14 DVD-RAM, SATA L/Scribe 3 Bez, Retail
LN1272 Scan 3XS System - 1year Onsite Warranty (Mainland UK)
LN176 Scan System Configuration
LN12817 Silverstone TJ07B (Black) aluminium Supertower Case (w/o PSU)
LN21114 XFX MB-N780I-ISH9, nForce 780i SLI, 3-Way SLi, 775, PCI-E 2.0 (x16), DDR2, 533/667/800, SATA II, ATX

1382inclu VAT

Second system,
http://3xs.scan.co.uk/ConfigureSystem.asp?SystemID=795

3XS Nforce 790i SLi System

LN7325 **No Overclocking Required**

LN9036 120mm AK-183-L2B Akasa Amber Case Fan, 3 Pin, 2 Ball Bearing , Ultra Quiet and Long life
LN23090 2GB (2x1GB) CorsairTwinX XMS3, DDR3 PC3-12800 (1600) 240 Pin, Non-ECC, CAS 9-9-9-24, NVIDIA EPP 2.0
LN3418 45cm Newlink Floppy Round Cable Blue *UV*
LN17615 45cm Newlink SATAII Blue *UV* Cable (NLRB-304UV)
LN22642 500 GB Samsung HD502IJ Spinpoint F1, SATA 300, 7200 rpm, 16MB Cache, 8.9 ms, NCQ
LN15215 620W Corsair HX Series Modular SLi PSU, ATX, EPS 12V, whisper quiet, 5 year warranty
LN23204 896MB XFX GTX 260 PCI-E 2.0 (x16), Mem 1998MHz, GPU 576MHz, 192 Cores, 2x DL DVI/HDTV
LN20179 Acronis True Image 11 Home Retail - Backup & HDD Software - A Must! *Best Seller*
LN15157 Ahead Nero v7 - Essentials Suite 1 *OEM for Data, Audio, Photo, Video and TV
LN17842 Akasa 8 Pin (F) to 8 Pin (2x4 Pin) (M) Extension cable (30cm) (End to End) AK-CB8-8-EXT
LN14373 Arctic Silver 5 Thermal Compound for CPU and Chipset Coolers - 3.5 gram
LN22286 Build / Configure / Test / H.E.
LN21978 EVGA 132-CK-NF79-A1, NF790i Ultra SLI, 3-way SLI, S 775, PCI-E 2.0 (x16), DDR3 1066/1333/2000, ATX
LN20017 Heisei Black Floppy Disk +Int Combo All in 1 Card Reader Fits 3.5" Bay USB2
LN21080 Intel Core 2 Duo, E8400, Wolfdale Core, S775, 3.0 GHz, 1333MHz, 6MB Cache, Retail
LN17166 Microsoft Windows Vista Home Premium SP1* 64Bit 1Pk OEM (DVD)
LN17415 MS OFFICE 2007 25 Usage/60 Day TRIAL Basic,SBE & Professional
LN21856 NorthQ Siberian Tiger Liquid Cooling All AMD/Intel with 120mm Ceramic NorthQ Fan control. Retail
LN9187 NVIDIA DVD - Bronze edition - Dolby 2.1 DVD Decoder Software MCE Certified
LN21690 Samsung SH-S203P/RSMN 20xDVD±R, 8x DVD±DL, DVD+RW x8/-RWx6, x14 DVD-RAM, SATA L/Scribe 3 Bez, Retail
LN1272 Scan 3XS System - 1year Onsite Warranty (Mainland UK)
LN16352 Silverstone TJ07B-W (Black) aluminium Supertower Case with Window (w/o PSU)
LN12797 Zalman ZM-EC1 Fan Extention Cable

1454 inclu VAT

Like i said, id love it if i could get the first spec with vista 64 bit home premuim+ be able to have the option to add "120mm AK-183-L2B Akasa Amber Case Fans into spec, but sadly the cutomiser wont let me on the first one, but second one would..

your views?

[DavidM]

A gallery would be a nice idea.

If you'd like to adjust the fans etc - they can make some customisation on the spec I believe... within limits. (I'm not totally sure I'm afraid as I'm not really involved in systems these days...)

[shadowcreaper]

il give them a call and see what they can do how how much ect it will cost,

hopefuly there be a some sort of picture area where customers can post scan prebuilds/scan computers to show off the quality. sisne it allways hard to judge on pure words.

[TAKTAK]

this is an old piccy of a scan 3xs system (about 2 years old) from a HEXUS main page

everything looks ship shape and tidy (too tidy if you ask me )

[shadowcreaper]

looks good, that the sort of thing i mean pictures like that, atm i looking into maybe getting from scan, just loooking for some reveiws and more pcitures ect, sinse it kinda balanced on customer service front.

[TAKTAK]

a few links to pics of inside scans systems....

HERE

HERE

overall the quality looks impressive

[shadowcreaper]

nice, shame they a little old, be nice to see upto date system pictures .customer photos, maybe something could be added where people can add photos ect.

atm i am learning towards scan over the other pc company i thinking of getting from(though they are a lot cheaper........)still more research needed.

[TAKTAK]

most companys skimp on things like PSU's etc and i'm pretty sure scan use branded through and through

prehaps, they should set up a piccy database.. or mebbe some of the guys could take some piccys just for you

[shadowcreaper]

looks like il be gettign a scan, just need to get a good build together, going to try phone them.

heres what i think il be going with atm, please feel free to recommend anything if need be.

3XS Nforce 790i SLi System
LN7325 **No Overclocking Required**

120mm AK-183-L2B Akasa Amber Case Fan, 3 Pin, 2 Ball Bearing , Ultra Quiet and Long life
2GB (2x1GB) CorsairTwinX XMS3, DDR3 PC3-12800 (1600) 240 Pin, Non-ECC, CAS 9-9-9-24, NVIDIA EPP 2.0
45cm Newlink Floppy Round Cable Blue *UV*
45cm Newlink SATAII Blue *UV* Cable (NLRB-304UV)
500 GB Samsung HD502IJ Spinpoint F1, SATA 300, 7200 rpm, 16MB Cache, 8.9 ms, NCQ
620W Corsair HX Series Modular SLi PSU, ATX, EPS 12V, whisper quiet, 5 year warranty
896MB XFX GTX 260 PCI-E 2.0 (x16), Mem 1998MHz, GPU 576MHz, 192 Cores, 2x DL DVI/HDTV
Acronis True Image 11 Home Retail - Backup & HDD Software - A Must! *Best Seller*
Ahead Nero v7 - Essentials Suite 1 *OEM for Data, Audio, Photo, Video and TV
Akasa 8 Pin (F) to 8 Pin (2x4 Pin) (M) Extension cable (30cm) (End to End) AK-CB8-8-EXT
Arctic Silver 5 Thermal Compound for CPU and Chipset Coolers - 3.5 gram
Build / Configure / Test / H.E.
EVGA 132-CK-NF79-A1, NF790i Ultra SLI, 3-way SLI, S 775, PCI-E 2.0 (x16), DDR3 1066/1333/2000, ATX
Heisei Black Floppy Disk +Int Combo All in 1 Card Reader Fits 3.5" Bay USB2
Intel Core 2 Duo, E8400, Wolfdale Core, S775, 3.0 GHz, 1333MHz, 6MB Cache, Retail
Microsoft Windows Vista Home Premium SP1* 64Bit 1Pk OEM (DVD)
MS OFFICE 2007 25 Usage/60 Day TRIAL Basic,SBE & Professional
NVIDIA DVD - Bronze edition - Dolby 2.1 DVD Decoder Software MCE Certifie
Samsung SH-S203P/RSMN 20xDVD±R, 8x DVD±DL, DVD+RW x8/-RWx6, x14 DVD-RAM, SATA L/Scribe 3 Bez, Retail
Scan 3XS System - 1year Onsite Warranty (Mainland UK)
Scythe Ninja Plus Rev B Fanless HeatPipe Cooler S775/S478/S754/ S939/940 c/w 120mm Quiet Fan
Silverstone TJ07B-W (Black) aluminium Supertower Case with Window (w/o PSU)
Zalman ZM-EC1 Fan Extention Cable

1,424 with carradge(dunno what that means exactly) INCL VAT.