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Thread: MS Habu Gaming Mouse, RMA advice!

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    Real Ultimate Power! Grey M@a's Avatar
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    MS Habu Gaming Mouse, RMA advice!

    Hi There

    Just a quick email to ask how I go about replacing this mouse. I bought it from yourself back in August 2008 and yesterday the laser on it died and it functions no more I have tried looking at the MS site to send it back to them but their mouse support site is that bad it constantly loops in circles and you never get anywhere to report the fault.

    Razer say MS cover it and I can't seem to find a way of returning it or even reporting the fault with it. As its under a year of its three year warranty do I send it back to yourself or send it to MS?

    If anyone at Scan know's if I should send it to yourself or MS? This is the same mouse I contacted you about when I first got it on this very forum as the mouse box was smashed to hell when I got it ( http://forums.hexus.net/scan-care-he...d-onto-me.html )

    Cheers

    Fox
    Last edited by Grey M@a; 09-02-2009 at 01:19 PM.

  2. #2
    Real Ultimate Power! Grey M@a's Avatar
    Join Date
    Oct 2003
    Location
    Newcastle
    Posts
    4,625
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    52
    Thanked
    156 times in 139 posts
    • Grey M@a's system
      • Motherboard:
      • Gigabyte Z97X Gaming 7
      • CPU:
      • i7 4790K (With H100i cooling)
      • Memory:
      • Corsair Vengeance Pro 16GB DDR3 (2 x 8GB)
      • Storage:
      • Samsung 840 Pro 128GB SSD, 1TB Cavier Black WD HD, 4TB Cavier Black WD HD
      • Graphics card(s):
      • MSI R9 390X Gaming Edition 8GB
      • PSU:
      • SuperFlower Leadex GOLD 850W Fully Modular
      • Case:
      • Corsair 650D
      • Operating System:
      • Windows 8.1 Pro x64
      • Monitor(s):
      • 24" LG 24GM77-B 144Hz
      • Internet:
      • 100MB Virgin Media Cable

    Re: MS Habu Gaming Mouse, RMA advice!

    Thread can be closed

    Just got in touch with Microsoft UK who put me through to the returns department and it seems as if MS are sorting this one

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