delivery issue

[silent]

hi

i did raise a query today but thought i'd say in here. city link have delivered my package apparently but it's not arrived.

query number: <removed for security>

city link say signature is illegible. EEEKK!

[Lee H]

Silent,

Carrie in customer services is dealing with this Query.

As soon as she's got some information from citylink that she's requested, she'll reply to you accordingly.

Best Regards,

[silent]

thanks Lee

[silent]

hi lee

can you let carrie know that its arrived safely and thanks her for her prompt service

however, it's not a wireless modem router which is what my friend was after. i ordered it from the modem/router page. can i send it back for a refund?

[Lee H]

Silent,

I'll pass the comments through to Carrie for you

If you want to return the item, request this with returns Here and they can assist you further.

Best Regards,

[silent]

cheers Lee.

[silent]

hi

is there anyway online i can track RMA returns?

i sent one yesterday and was interested in tracking it's progress. its a simple refund one, not damaged or anything.

[jim]

http://web6.scan.co.uk/aspnet/Suppor...sTracking.aspx ?

[silent]

thanks!

[Mossy]

No problems