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Thread: Need an RMA... (ASAP!!)

  1. #1
    RDL
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    Need an RMA... (ASAP!!)

    Hi, I need an RMA on an Asus A8N SLi Deluxe. I've had the board for a few weeks, and I can't get it to POST. I've tried everything. The fans spin, everything comes on, but no POST. It is either the CPU or the Asus A8N SLi Deluxe.

    I need an RMA on the board, preferably to be sent before you close on Friday.

    Drop me a line at rossalus@gmail.com for more information if needed.

    Regards,

    Ross
    AMD 64 3500+ | Asus A32 SLi Deluxe | 2 x Corsair 512MB PC4400 Overclockers RAM| 1 x XFX 6800GT | Nexus Vantec Fan Controller | 1 x 74GB Western Digital Raptor )Boot + backup & 2x 200gb Seagate Barracuda 7200.7 (RAID 0) | Plextor 716A Black 16 x16±,x4+ Dual Layer DVD | Tagan 480W | ThermalRight XP-120 with Delta Screamer | 2x120mm YS TECH| Black Akasa Eclipse 62 | L1980U 19" TFT 12ms 500:1 DVI Ultra Slim Black & Silver | Phillips 5.1 Surround Sound| Razer Diamondback Mouse | ExactMat mousemat | Black Cherry Keyboard | WinXP Pro

  2. #2
    RDL
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    Also, would it be worth RMAing for a BIOS update? That could be the problem.
    AMD 64 3500+ | Asus A32 SLi Deluxe | 2 x Corsair 512MB PC4400 Overclockers RAM| 1 x XFX 6800GT | Nexus Vantec Fan Controller | 1 x 74GB Western Digital Raptor )Boot + backup & 2x 200gb Seagate Barracuda 7200.7 (RAID 0) | Plextor 716A Black 16 x16±,x4+ Dual Layer DVD | Tagan 480W | ThermalRight XP-120 with Delta Screamer | 2x120mm YS TECH| Black Akasa Eclipse 62 | L1980U 19" TFT 12ms 500:1 DVI Ultra Slim Black & Silver | Phillips 5.1 Surround Sound| Razer Diamondback Mouse | ExactMat mousemat | Black Cherry Keyboard | WinXP Pro

  3. #3
    mutantbass head Lee H's Avatar
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    • Lee H's system
      • Motherboard:
      • MSI Z370 Carbon Gaming
      • CPU:
      • Intel i7 8700K Unlocked CPU
      • Memory:
      • 16 GB Corsair Vengeance 3200 LPX
      • Storage:
      • 250GB 960 EVO + a few more drives
      • Graphics card(s):
      • 6GB Palit GTX 1060 Dual
      • PSU:
      • Antec Truepower 750W Modular Blue
      • Case:
      • Corsair 600T White Edition
      • Operating System:
      • Windows 10 PRO
      • Monitor(s):
      • 27" Asus MX279H & 24" Acer 3D GD245HQ + the 3D glasses
      • Internet:
      • Virgin Media
    The A8N supports the winchester and newcastle out of the box so that should not be the problem. I've passed this request to the returns team so the can get this rectified for you as soon as possible.

    Best Regards,

  4. #4
    Scan Computers Technical/Returns Mark@SCAN's Avatar
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    • Mark@SCAN's system
      • Motherboard:
      • ASUS MAXIMUS VII GENE Z97
      • CPU:
      • i7 4790k @ 4.7ghz
      • Memory:
      • Corsair Vengeance 16GB DDR3 2400MHz
      • Storage:
      • 1x 512GB Samsung SM951 NVME & 1x 4TB WD Caviar Black
      • Graphics card(s):
      • MSI GTX 980
      • PSU:
      • Silverstone SST-ST75F-G Strider 750w
      • Case:
      • SilverStone FT03B
      • Operating System:
      • Windows 10 Pro 64bit
      • Monitor(s):
      • DELL U2711H
      • Internet:
      • SKY Fibre Unlimited
    I have been in contact with Robert and issued an RMA number for the return of the motherboard. It seems you have done pretty much all of the trouble shooting you can. Once the board is returned we will do our utmost to test the board, find the problem and issue a replacement

    Thanks

    Mark

    SCAN Technical & Returns

  5. #5
    RDL
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    Cheers mate. Pity I hadn't arranged this sooner. Reading 60 pages of an FAQ, I see this is a very common problem.
    AMD 64 3500+ | Asus A32 SLi Deluxe | 2 x Corsair 512MB PC4400 Overclockers RAM| 1 x XFX 6800GT | Nexus Vantec Fan Controller | 1 x 74GB Western Digital Raptor )Boot + backup & 2x 200gb Seagate Barracuda 7200.7 (RAID 0) | Plextor 716A Black 16 x16±,x4+ Dual Layer DVD | Tagan 480W | ThermalRight XP-120 with Delta Screamer | 2x120mm YS TECH| Black Akasa Eclipse 62 | L1980U 19" TFT 12ms 500:1 DVI Ultra Slim Black & Silver | Phillips 5.1 Surround Sound| Razer Diamondback Mouse | ExactMat mousemat | Black Cherry Keyboard | WinXP Pro

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