Whats happening to my order scan?

[Firelord]

Hi guys,

Placed an order on Sunday afternoon for some bits totalling £350 odd pound, I didn't get the confirmation email till monday morning (usually instant) and you took the money from my account but didn't pick the items...

So yesterday I decided I needed to change the order slightly so I ring up and get an X850XT added to the order and the difference taken but still my items weren't picked yesterday after I was promised on the phone that they'd be picked and sent yesterday for today....

Sooo this morning I check your support tracking and guess what... payment taken but not picked. So I check through out the day and still not picked...

So getting slightly worried about my order (I need it like last week) spoke to a girl in cust services and she promised me also it would be picked and dispatched today....

So have just checked again and still not picked....

Not impressed scan, I have paid for next day delivery for goods now totalling nearly £700 and their not yet picked

Why are promises being made and not followed through? Why has my order not yet been picked when last time I checked all items where in stock? Why haven't I been informed of the delay?

Not impressed in the slightest

[Carlh]

Please PM me an invoice number and contact telephone number and I shall look into this further.

Regards

[Firelord]

PM Sent to Carl

[Firelord]

Just wanted to say thanks Carl for getting it sorted top bloke

Thanks bud

Just gotta wait for PSU and mobo from another company and my new rig'll be built

[Carlh]

No probs mate - Glad it was easily sorted

[Firelord]

I do however have a problem with the 3500+ in that it will only boot at 1600MHz at stock volts or need 1.7 to boot at 2.2GHz

I will ring tomorrow morning