scan website down ?

[ikonia]

while trying to view scan's website this morning to look for some products I found the scan site appears to have been down for over an hour so far.

do scan know about this ?

[Agent]

Its was up and down for me last night too

[megah0]

It was up long enough last night for me to place an order and have it confirmed but not long enough for an email to be sent out

[Steve A]

HI

We are aware of the problem and is being sorted as we speak. sorry for any inconvienence.

Regards

[menthel]

Still not working properly?

[Carlh]

This is taking a little bit longer than first expected

Our webteam have advised that normal service "should" be resumed later today.

We apoligise for any inconvience however its currently out of our hands at the current moment

Regards,

[menthel]

Don't worry, my credit card can wait!

[Carlh]

Well if you change your mind and cant wait our sales team will be happy to take the money from you

[menthel]

Need to browse electronically!

[Steve A]

Hi

Sorry for the continued outage, hopefully we should have it resolved soon.

Regards

[Milky]

Well if you change your mind and cant wait our sales team will be happy to take the money from you

Now thats a selling technique if I ever heard one..

[Carlh]

All is back to normal and the site seems ok. If there are any further issues with the website then please let us know so we can look into things further.

Below quote taken from the Scan Today Only Page:

We apologise for the inconvenience caused this weekend by Scan's site running extremely slowly. We were victim of a Denial of Service (DOS) attack which has now been contained and the site running back as normal. New precautions have now been put in place to help prevent this from happening again.

We have extended our Weekend Today Only offers for an additional day, for the benefit of customers who where unable to access Today Only over the weekend.

[riven]

Hi, site appears to have been down for a long time tonight . Hope its not a DOS again, dam script kiddies.

[Carlh]

Hi,

Good news is that it isnt a DDOS attack

However there is a good reason why the site is down at the moment and unfortunatly its completly out of our hands.

As soon as I have an update tomorrow am I shall let you know what the status is

[wesleyaldred]

Just to update you all, during the course of yesterday a sub-station which runs the majority of businesses around us set on fire, eventually this led to a total loss of electricity to all of those units including ourselves. Emergency generators were brought in overnight, but the voltage irregularities were playing havok with the servers. Everything is back up and fully operational at the moment, however, we are still on emergency power and cannot guarantee how long everything will be functioning for. Please bear with us at this time.

[Raider89]

Arg.. can't view my cart anymore!! Just about to checkout too