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Thread: Cheaper Scan Delivery??

  1. #1
    Sexual Force johnny02004976's Avatar
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    Cheaper Scan Delivery??

    Hi,

    im looking to buy a few bits and pieces from scan just to finish of a mates rig, DVD-ROM drive, few cables and thermal paste - however when i go to the total it comes to £28 inc VAT which includes the £7 delivery.

    Is there any cheaper option of delivery other than the £7 one? Its just that i could easily bump up the price minus VAT to £20 to get free delivery but i really dont wanna be seen as taking the p*ss with you guys.

    any ideas??

    cheers
    Contrary to the odd name and translucent-grey color, Pocari Sweat does not taste like sweat
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  2. #2
    Retail Sales Manager Chris P's Avatar
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    The standard carriage charge over the Sales line would be £ 5.98. But you will be ok processing this order with free carriage as the order will still be £ 20.00 +

    Regards

  3. #3
    Sexual Force johnny02004976's Avatar
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    cool - well i'll bump the price up as high as i can (need some cables) just so i dont feel as guilty getting free delivery - just didnt want to be seen as abusing.

    cheers Chris
    Contrary to the odd name and translucent-grey color, Pocari Sweat does not taste like sweat
    Hardware:

    Main PC
    - See 'My System'
    Server - Athlon XP 1700+, 1GB, 500GB HD
    Laptop - Compaq AMD Turion 64 X2, 60GB HD, 1GB
    Media Centre Shuttle - P4 3.0 Skt 775 Shuttle, 1GB, 120GB HD
    NAS - 400GB
    Home Entertainment - Xbox 360 with 37" HD LCD TV, Acoustic Energy Aegis EVO A speakers (5,1), Yamaha RXV359 AV reciever
    Media Centre II - X2 4000+, 1GB, 400Gb Vista Ultimate


  4. #4
    chown -R me ./base BlackDwarf's Avatar
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    On the same kinda note... Have you Scan guys though of offering a Royal Mail "Snail Mail" type service for bits like cables through the website... If I need to order some cables and other small bits, I don't really need City Link to deliver them....

    Just a thought
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  5. #5
    Time for Walkies... Atomic's Avatar
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    Im pretty sure RM Delivery has been discussed before...

  6. #6
    Retail Sales Manager Chris P's Avatar
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    Quote Originally Posted by BlackDwarf
    On the same kinda note... Have you Scan guys though of offering a Royal Mail "Snail Mail" type service for bits like cables through the website... If I need to order some cables and other small bits, I don't really need City Link to deliver them....

    Just a thought
    Unfortunately we do not offer Royal Mail delivery as this has caused major issues in the past

    Sorry

  7. #7
    Time for Walkies... Atomic's Avatar
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    Shame its really useful to be able to collect your parcels from the post office when your at work allday (no private parcels allowed) and never home for the courier...

  8. #8
    chown -R me ./base BlackDwarf's Avatar
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    Yeh, tis a bit of a bugger.

    Would it be rude of me to ask what issues you've had using RM?
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  9. #9
    Retail Sales Manager Chris P's Avatar
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    The issues with Royal mail are deliveries are not properly tracked; this causes issues when trying to track an order and find out exactly where it is. Because of this issues are created with lost/delayed deliveries and as getting a confirmed POD is time consuming and not always easy to receive meaning these issues cannot be effectively resolved.

    Citylink have an exceptionally and consistently high success rate for our deliveries and problems are very rare. In recognition of this, we have great deal of faith in their ability to ensure our customers orders arrive on time and in excellent condition. Over the past few years our despatch systems have become more and more integrated with theirs, which now means that the whole process from the point of ordering to the point of delivery is streamlined and informative.

    The carriage charge may cost a few pounds more; however you are assured of a fast hastle free delivery. Isolated problems here and there are an unavoidable consequence for any company dealing with such high volumes of deliveries as we do. By having such accurate and detailed information available to base any investigations on, we are able to quickly and effectively resolve any queries.

    /Deep breath


  10. #10
    chown -R me ./base BlackDwarf's Avatar
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    Very nice. Thank you

    I only ask because I personally think CityLink are a POS (or at least certainly in my area). And it took one delivery a whole week beyond scheduled delivery date to get to me.

    Anyway, thats besides the point. I still always order from you guys
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  11. #11
    Banhammer in peace PeterB kalniel's Avatar
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    The only problem I have with City Link is that the driver I usually get supports Nottingham Forest.

  12. #12
    Retail Sales Manager Chris P's Avatar
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    Let me know if you have any further issues an I'll inform the CS manager to investigate if you are having persistant issues.


  13. #13
    Comfortably Numb directhex's Avatar
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    Quote Originally Posted by ChrisP


    Let me know if you have any further issues an I'll inform the CS manager to investigate if you are having persistant issues.

    you can arrange for drivers who don't support nottingham forest?

  14. #14
    Retail Sales Manager Chris P's Avatar
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    Seriously - I think that maybe a little harder

    Last edited by Chris P; 01-01-2007 at 03:29 PM.

  15. #15
    Scan Computers Steve A's Avatar
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    Quote Originally Posted by kalniel
    The only problem I have with City Link is that the driver I usually get supports Nottingham Forest.
    It could be worse .. he could support Liverpool ...

    /me stands back and waits to be flamed ..

    Regards

  16. #16
    Comfortably Numb directhex's Avatar
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    okay, and since this thread seems to have scan's attention, feel like replying to http://forums.hexus.net/showthread.php?t=74326 ?
    Last edited by Chris P; 01-01-2007 at 03:35 PM.

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