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Thread: order - doa

  1. #1
    www.5lab.co.uk
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    order - doa

    hi guys

    a short while ago (10th May) i ordered a microSD card for my new phone - when it arrived i bunged it in my pc and nothing.. no worries i thought - my card reader is a bit old and creaky - its probably just that.. i *finally* got my new phone (loooong story) on thurs, bunged the card in there - 'memory card corrupted' flashed up then it claimed not to have a card in. i tried the origonal card (128mb nokia job) and it works in both the phone and the card reader (with an adapter) - tried the card from you guys in my flatmates pc and it doesnt pick it up there either, so I think its a DOA. what do I have to do to return it? I've got the card holder thingumy, but i'm not certain i've still got hte origonal packaging (will have a hunt when i get back home thisevening)

    Cheers!

    Hugh

    Product Number SANDISK/SPSDQ1024E10
    Product Desc. 1GB SANDISK MicroSD (MOBILE)
    Quantity 1
    Price Each 30.99
    Serial Number <removed for security>
    Last edited by Lee H; 30-05-2006 at 11:23 AM.
    hughlunnon@yahoo.com | I have sigs turned off..

  2. #2
    mutantbass head Lee H's Avatar
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    Please log this at the following link and the returns dept will be able to assist you quickly ;

    http://web6.scan.co.uk/Support/Query.ASP?QueryType=R

    Best Regards,

  3. #3
    mutantbass head Lee H's Avatar
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    • Lee H's system
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    I've copied the post and put in the OLQ system and allocated it to the return's team for you.

    Best Regards,

  4. #4
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    should I have heard anything more on this? i've got nowt thru email..

    Cheers

    Hugh
    hughlunnon@yahoo.com | I have sigs turned off..

  5. #5
    Retail Sales Manager Chris P's Avatar
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    Quote Originally Posted by 5lab
    hi guys

    a short while ago (10th May) i ordered a microSD card for my new phone - when it arrived i bunged it in my pc and nothing.. no worries i thought - my card reader is a bit old and creaky - its probably just that.. i *finally* got my new phone (loooong story) on thurs, bunged the card in there - 'memory card corrupted' flashed up then it claimed not to have a card in. i tried the origonal card (128mb nokia job) and it works in both the phone and the card reader (with an adapter) - tried the card from you guys in my flatmates pc and it doesnt pick it up there either, so I think its a DOA. what do I have to do to return it? I've got the card holder thingumy, but i'm not certain i've still got hte origonal packaging (will have a hunt when i get back home thisevening)

    Cheers!

    Hugh

    Product Number SANDISK/SPSDQ1024E10
    Product Desc. 1GB SANDISK MicroSD (MOBILE)
    Quantity 1
    Price Each 30.99
    Serial Number <removed for security>
    Just a thought,

    Have you tried to format the card whilst in your phone? to see if this solves the issue

    Rgds

  6. #6
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    it doesnt see that the card is there, so isnt able to do anything to it, same as in a pc.
    hughlunnon@yahoo.com | I have sigs turned off..

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    5lab

    Could you please PM me the OLQ number so i can investigate this for you.

    Wesley

  8. #8
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    i dont know what the olq number is?
    hughlunnon@yahoo.com | I have sigs turned off..

  9. #9
    Retail Sales Manager Chris P's Avatar
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    PM'd it to you Wesley

  10. #10
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    Can you PM me your invoice number ?

  11. #11
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    I've traced this for you and one of my guys is working on this now, please expect some emails shortly.

    Wesley

  12. #12
    www.5lab.co.uk
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    yeah they've come through now - thanks
    hughlunnon@yahoo.com | I have sigs turned off..

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