order - doa

[5lab]

hi guys

a short while ago (10th May) i ordered a microSD card for my new phone - when it arrived i bunged it in my pc and nothing.. no worries i thought - my card reader is a bit old and creaky - its probably just that.. i *finally* got my new phone (loooong story) on thurs, bunged the card in there - 'memory card corrupted' flashed up then it claimed not to have a card in. i tried the origonal card (128mb nokia job) and it works in both the phone and the card reader (with an adapter) - tried the card from you guys in my flatmates pc and it doesnt pick it up there either, so I think its a DOA. what do I have to do to return it? I've got the card holder thingumy, but i'm not certain i've still got hte origonal packaging (will have a hunt when i get back home thisevening)

Cheers!

Hugh

Product Number SANDISK/SPSDQ1024E10
Product Desc. 1GB SANDISK MicroSD (MOBILE)
Quantity 1
Price Each 30.99
Serial Number <removed for security>

[Lee H]

Please log this at the following link and the returns dept will be able to assist you quickly ;

http://web6.scan.co.uk/Support/Query.ASP?QueryType=R

Best Regards,

[Lee H]

I've copied the post and put in the OLQ system and allocated it to the return's team for you.

Best Regards,

[5lab]

should I have heard anything more on this? i've got nowt thru email..

Cheers

Hugh

[Chris P]

hi guys

a short while ago (10th May) i ordered a microSD card for my new phone - when it arrived i bunged it in my pc and nothing.. no worries i thought - my card reader is a bit old and creaky - its probably just that.. i *finally* got my new phone (loooong story) on thurs, bunged the card in there - 'memory card corrupted' flashed up then it claimed not to have a card in. i tried the origonal card (128mb nokia job) and it works in both the phone and the card reader (with an adapter) - tried the card from you guys in my flatmates pc and it doesnt pick it up there either, so I think its a DOA. what do I have to do to return it? I've got the card holder thingumy, but i'm not certain i've still got hte origonal packaging (will have a hunt when i get back home thisevening)

Cheers!

Hugh

Product Number SANDISK/SPSDQ1024E10
Product Desc. 1GB SANDISK MicroSD (MOBILE)
Quantity 1
Price Each 30.99
Serial Number <removed for security>

Just a thought,

Have you tried to format the card whilst in your phone? to see if this solves the issue

Rgds

[5lab]

it doesnt see that the card is there, so isnt able to do anything to it, same as in a pc.

[wesleyaldred]

5lab

Could you please PM me the OLQ number so i can investigate this for you.

Wesley

[5lab]

i dont know what the olq number is?

[Chris P]

PM'd it to you Wesley

[wesleyaldred]

Can you PM me your invoice number ?

[wesleyaldred]

I've traced this for you and one of my guys is working on this now, please expect some emails shortly.

Wesley

[5lab]

yeah they've come through now - thanks