slightly ot : what time do city link offices open?

[bledd]

i used their tracking service and ti says that they called at my house, no-body answered and they left a note..

i've been sitting in a room all day that has a window that can see the front door, and the only people to come was the girls from next door to see our kittens and the postman, no city link!

i've got the details ready, i just need to ring them tomororw morning to make sure he delivers it here..

if they don't deliver tomorrow, i'm sure to have low fps on HL2 EP One when its unlocked!

cheers

[FatalSaviour]

I just rang my local Citylink...there's still people manning the line there. You may want to do the same, see if you can get it sorted now.

[bledd]

just spoke to the swansea branch and the nice girl on the end of the phone said she'll sort it out for me today

[bledd]

08:52 Wednesday, May 31, 2006 Goods loaded onto a van
13:16 Wednesday, May 31, 2006 Delivery point closed (Carded)
19:41 Wednesday, May 31, 2006 Goods returned to branch
07:55 Thursday, June 1, 2006 Goods loaded onto a van
17:10 Thursday, June 1, 2006 Delivery point closed (Carded)



omg wtf !!!!!!!!!!!!

i've been in all day both days and can see my front door, i've confirmed they have my ight address too

-edit, btw scan you should claim your money back on this one (for shipping), major cock up on their behalf

[Dav0s]

i must be really lucky....no problems with city link in my area. that ^ is a disgrace however

[DavidM]

Sorry about the problem you've had.

If you can please log the details down - then Customer Services can look into this tomorrow for you.

[cpuchimp]

Have you tried to see if you can collect from them? I think they open till late?

[DavidM]

It depends on the depot ... please check on www.city-link.co.uk for contact details for your local depot.

[bledd]

my depot is swansea which is over an hours drive away, and i've just come out of hospital and can't drive yet

-i'm not angry at scan at all, had nothing but excellent service with them!

just unlucky with city-link this time, i've had over 30 things delieverd by them before, i can't see where they've gone wrong this time ? and the lady said that it was two different drivers too!

[bledd]

it just arrived (10 mins before my mrs gets here )

[Steve A]

Good stuff and glad to hear it, log a quiery anyway so we can try and avoid this in the future ..

Thx