New order - out of stock items

[BigBry]

I can’t believe the order has not shipped I physically took the order down to picking personally, the order was completed last night but missed the last delivery van.

I can only apologies and the order will be upgraded to FOC Sat 26th pre 12am delivery for you.

Regards

Just checked the tracking details via the City Link website to find out that it's due for delivery on TUESDAY and you PROMISED SATURDAY. So my order of in stock items (according to your real time system) from Tuesday this week will get delivered on Tuesday of the following week, the same day that my order from after 4pm today will get delivered.

EDIT: Citylink have just turned up so I'll try and work out what I've got and what's happening.

[BigBry]

OK, the Saturday delivery turned up but it was certainly showing on all systems last night as a Tuesday delivery!

Thanks and my planned weekend build can go ahead.

[Chris P]

City Link Job No Search

AREMOVED

Current Status: These goods have been successfully delivered.

Customer Reference: 000REMOVED Scheduled Delivery Date: 26/08/06
POD Date: 26/08/06 POD Time: 08:56
POD Signature: SARLL

12:54 Friday, August 25, 2006 Goods collected
14:19 Friday, August 25, 2006 On route to delivery branch
05:06 Saturday, August 26, 2006 Arrived at Delivery Branch
06:56 Saturday, August 26, 2006 Goods loaded onto a van

Regards

[BigBry]

Chris, I know I've got them

The edited post was around the fact that last night around the time of my post both Scan and City Link websites were saying delivery was on Tuesday (and yes I've checked the reference on the box that arrived today).

It doesn't matter now because it's here but I wasn't a happy bunny last night when it appeared things had gone wrong.

Thanks.