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Thread: RMA, now item no longer stocked?

  1. #17
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    • atmadden's system
      • Motherboard:
      • MSI P35 Neo2 FR
      • CPU:
      • QX9650@4.2ghz 420x10
      • Memory:
      • Crucial Ballisitix PC5300 C3@840 4 4 4 12
      • Storage:
      • Maxtor 250gb SATA
      • Graphics card(s):
      • MSI 8800GTS OC 512mb
      • PSU:
      • Corsair HX620
    In which case then it must be the sempron cpu which i also bought from scan at the same time that has failed. It is the only explanation. I have done at least 20 system builds in my time and have never had a cpu go before. Can I rma this?
    Core i7 860 @ 4ghz
    MSI P55 GD65 4gb Gskill Ripjaw 2xAsus 5770 1003/5600 Corsair HX620 psu http://trust.hexus.net/user_profile.php?user=10950

  2. #18
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    I would however agree with your suggestion, if we are going to RMA again it may be best to bring back the 3 major components.

    Mobo
    CPU
    &
    Ram

    Please contact our Returns Dept via telephone and they will arrange for an RMA number to be issued.

  3. #19
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    • atmadden's system
      • Motherboard:
      • MSI P35 Neo2 FR
      • CPU:
      • QX9650@4.2ghz 420x10
      • Memory:
      • Crucial Ballisitix PC5300 C3@840 4 4 4 12
      • Storage:
      • Maxtor 250gb SATA
      • Graphics card(s):
      • MSI 8800GTS OC 512mb
      • PSU:
      • Corsair HX620
    You should have had the items this morning sent special delivery. This rma isn't on my account so I cannot track progress. What is the current turnaround? Cna you update me here?

    Thanks
    Core i7 860 @ 4ghz
    MSI P55 GD65 4gb Gskill Ripjaw 2xAsus 5770 1003/5600 Corsair HX620 psu http://trust.hexus.net/user_profile.php?user=10950

  4. #20
    Senior Member
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    • atmadden's system
      • Motherboard:
      • MSI P35 Neo2 FR
      • CPU:
      • QX9650@4.2ghz 420x10
      • Memory:
      • Crucial Ballisitix PC5300 C3@840 4 4 4 12
      • Storage:
      • Maxtor 250gb SATA
      • Graphics card(s):
      • MSI 8800GTS OC 512mb
      • PSU:
      • Corsair HX620
    I have just got off the phone about this rma and it was the cpu that was at fault. When can I expect the replacements to be sent out as this has been going on for sometime now? I do appreciate your customer service.

    Thanks
    Core i7 860 @ 4ghz
    MSI P55 GD65 4gb Gskill Ripjaw 2xAsus 5770 1003/5600 Corsair HX620 psu http://trust.hexus.net/user_profile.php?user=10950

  5. #21
    Moderator Philipp's Avatar
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    • Philipp's system
      • Motherboard:
      • ROG Impact
      • CPU:
      • Intel i7 4770K
      • Memory:
      • 16GB Corsair DDR3
      • Storage:
      • 500GB Samsung Evo
      • Graphics card(s):
      • EVGA 980Ti
      • PSU:
      • Corsair 550W RMX
      • Case:
      • Fractal Design Node
      • Operating System:
      • Windows 10 Home
      • Monitor(s):
      • 27" ROG Swift
      • Internet:
      • Virgin 20Mb
    I will do my best to ensure that your replacements are shipped today,

    Please leave the issue with me I will update you accordingly,

    Thank you for your patience in this matter.

    Best Regards

  6. #22
    Senior Member
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    • atmadden's system
      • Motherboard:
      • MSI P35 Neo2 FR
      • CPU:
      • QX9650@4.2ghz 420x10
      • Memory:
      • Crucial Ballisitix PC5300 C3@840 4 4 4 12
      • Storage:
      • Maxtor 250gb SATA
      • Graphics card(s):
      • MSI 8800GTS OC 512mb
      • PSU:
      • Corsair HX620
    Thanks a lot all sorted and working. Can't fault your after service.

    Thanks
    Core i7 860 @ 4ghz
    MSI P55 GD65 4gb Gskill Ripjaw 2xAsus 5770 1003/5600 Corsair HX620 psu http://trust.hexus.net/user_profile.php?user=10950

  7. #23
    Moderator Philipp's Avatar
    Join Date
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    • Philipp's system
      • Motherboard:
      • ROG Impact
      • CPU:
      • Intel i7 4770K
      • Memory:
      • 16GB Corsair DDR3
      • Storage:
      • 500GB Samsung Evo
      • Graphics card(s):
      • EVGA 980Ti
      • PSU:
      • Corsair 550W RMX
      • Case:
      • Fractal Design Node
      • Operating System:
      • Windows 10 Home
      • Monitor(s):
      • 27" ROG Swift
      • Internet:
      • Virgin 20Mb
    Glad its all sorted for you and thank you for your patience

    Best Regards

  8. #24
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    should have gone for the ASRock
    Best 939 mainboard i have ever had.

    3700+ A64 @ 2.9 1.55v / 7900GT @ 650/850 / ASUS MYPAL A730W / Iiyama 19" CRT
    Zalman Reserator 1+ / Logitech Z5500 Digital / Audigy 2 ZS / 900GB Maxtor HDDs

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