Installing/removing Zone Alarm Is Doing My Head In!

[koocha]

Sorry about that.

So, I installed Zone alarm and Avast. vsmon.exe kept doing illegal operations so I tried to uninstall Zone Alarm. It wouldn't let me. I tried reinstalling Zone Alarm. It wouldn't let me because the truevecrot service was running. I rebooted into safe mode, tried uninstalling Zone Alarm. It wouldn't let me (illegal operation on the uninstaller). I tried reinstalling Zone Alarm. It wouldn't let me because the true vector service was running. the security centre kindly lets me know that zone alarm is turned off.

How can I either get rid of it or reinstall it? I want it on my system but it is doing my head in!

Thanks

Tim

[herulach]

can you turn the service off from the services panel? Type services.msc in the run box and look for it in there. Stop it then cahnge start up to disabled.

[koocha]

I've had a good look through the services and I can't find anything related to zone alarm or truevector

[koocha]

This is the error I get when I try to uninstall:



And this is the error I get when I try to install:



There are no Zone Alarm, TrueVector or vsmon.exe services or applications running

[TheAnimus]

What OS are you running (pathces + revisions) also what user are u running as, and any non-default security settings u've applied.

You might have better luck with with zonealarm's support.

[koocha]

Running WinXP Pro SP2, all the latest patches. Running as an admin user. Default settings.